Nordic Global · 4 days ago
Senior Platform Engineer
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Information ServicesInformation Technology
Insider Connection @Nordic Global
Responsibilities
Performing expert-level troubleshooting and problem-solving of automations using UIPath and other automation tools
Assist the Digital Health Leadership team with solution design and tech architecture for automation
Fulfilling automation requests from clients by performing issue analysis within their applications and across other integrated applications and systems, translating needs into detailed requirement specifications, performing automation build and testing, and creating detailed product documentation
Work with leadership to develop detailed requirement specifications including estimated work effort
Managing assigned tasks related to the design, build, and testing of automation, maintaining a high standard of service for all customer requests.
Providing updates for and participating as needed in weekly status calls with customers, including updates on the helpdesk ticketing system function, requests processed, and issues solved
Document and communicate technical issues and translate technical issues into step-by-step resolutions for customer counterparts and internal Nordic team members
Participating in upgrades and performing testing as needed
Continuously improving process and internal support documents
Assisting in the improvement of workflows and processes
Mentoring Application Analysts and being a knowledge lead for team members
Participating in continuous learning opportunities to grow solution expertise
Maximizing team productivity and operational metrics
Coordinating and forecasting work while planning accordingly
Qualification
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Required
Bachelor’s degree or equivalent experience required
4+ years’ experience in building and deploying automation required
Certification or experience with building automation on UIPath
Demonstrated ability to seek out, analyze, and solve novel problems
Excellent communication skills, written and verbal
Strong customer service skills
Proficient with Microsoft Office applications
Strong attention to detail and ability to organize
Ability to work independently and within a team environment
Experience working in an Agile model
Preferred
UIPath RPA associate or advanced RPA developer certification preferred
Company
Nordic Global
Nordic Global is an information technology company.
H1B Sponsorship
Nordic Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (3)
Funding
Current Stage
Late StageRecent News
Globe Newswire
2024-05-13
Morningstar, Inc.
2024-04-19
2024-04-15
Company data provided by crunchbase