88 applicants

Company

Original Job Post

Campbell's · 1 week ago

Senior Platform Owner, Voice

United States

Full-time

Remote

Entry, Mid Level

$73K/yr - $117K/yr

1+ years exp

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Food and BeverageFood Processing

H1B Sponsorship

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Responsibilities

Assist in evaluating business, information, application, and technology views of the Enterprise Voice solutions and identifying risks.

Monitor new technological advances in application development and information technologies.

Partner with business and technology leaders to understand and translate business objectives into technological solutions.

Assist in developing and promoting technical roadmaps to modernize, enhance, and support the Telephony environment.

Serve as a Voice architecture support on projects, identifying gaps and designing ecosystem components.

Ensure solutions are fit for purpose and aligned with the organization’s reference architecture.

Engage with managed service partner and ensure they are performing up to quality and meeting SLAs for day-to-day and project work efforts.

Update and improve technical processes as needed for quality and efficiency.

Collect data from multiples sources and analyze, then develop insights about Campbell’s environment.

Develop reports and present them to management.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Enterprise architectureInformation managementSystem development life cycleIT services managementAgile methodologiesLean methodologiesInfrastructureOperationsEA frameworksITIL frameworksVoice/telephony technologiesAvayaMS TeamsVOIPSIPMPLSVPNSDWANDHCPQOSPRIVoice CodecsFax CodecsIVRsTFNsAnalyticalPlanningOrganizationalCommunicationPresentation

Required

Bachelor’s degree in computer science or related field or an equivalent combination of education and/or experience

1-2 years of experience as a Voice Engineer or Technician

Good analytical, planning, and organizational skills

Ability to balance the long-term (“big picture”) and short-term implications of individual decisions and organization goals

Good written, verbal, communication, and presentation skills with the ability to articulate new ideas and concepts to technical and non-technical audiences

Familiarity with enterprise architecture tools, related graphical models, and frameworks

Insight into information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks

Awareness of existing, new, and emerging Voice/Telephony technologies

Experience with Avaya, MS Teams voice platforms

Basic knowledge of technologies related to Voice service, such as VOIP, SIP, MPLS, VPN, SDWAN, DHCP, QOS, PRI, Voice Codecs, Fax Codecs, IVRs, TFNs

Preferred

Relevant Cisco, Avaya, or Microsoft Voice certifications

Experience with Cloud platforms such as Ring Central, Zoom Voice, or similar

Benefits

Health

Dental

401k

Wellness benefits

Company

Campbell's

Glassdoor

3.7

Since 1869, we’ve been connecting people through food they love. Our history was created by remarkable people, ideas and innovations.

Founded in 1869

Camden, New Jersey, USA

10,001+ employees

http://www.campbellsoupcompany.com/

H1B Sponsorship

Campbell's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (3)

2022 (8)

2021 (6)

2020 (15)