DUAL North America · 16 hours ago

Senior Premium Auditor

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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CommercialFinancial Services

Hiring Manager

Jamie Kenney

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Responsibilities

Perform General Liability, Commercial Auto, and Inland Marine quality audits daily to meet production goals, quality standards, and meet time service standards for carrier partners.

Perform some Workers Compensation quality audits (growing book) and meet statutory and carrier time service standards.

Handle all audit disputes (from vendors or internal) timely with Agents and policyholders.

Document all progress notes in audit system timely.

Collaborate with Operations and process all final audit transactions within system.

Collaborate with Accounting team to ensure all audits and audit disputes are billed properly and timely.

Participate in new carrier / program onboarding to define Premium Audit process and implementation.

Assist with new Premium Audit system implementation and build out of rules, letters/notices, and ongoing management with support from third party vendor and IT/Data team.

Provide Underwriting training presentations, as needed, for any concerns/patterns found at time of audit.

Support VP Premium Audit with Premium Audit operational needs to support Casualty business objectives.

Collaborate with other departments, such as Accounting, Operations, and Data team, to ensure quality services, audit billing/non-compliance billing, and execution of projects.

Address issues escalated by Business Unit Leads, Carrier Partners or Operational Supervisors – further escalating to VP if needed.

Assist with new processes to improve and streamline operational processes and efficiencies.

Ensure compliance with state rules by auditable line of business, manual rules, workflows, and procedures.

Assist with execution of strategic plans established by executive management.

Manage and complete projects as needed.

Perform other related duties to benefit the mission of the company.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Premium Audit knowledgePremium Auditor experienceInsurance LicensureInsurance Carrier experienceProcess innovationMicrosoft ExcelMicrosoft PowerPointMicrosoft TeamsProfessional work ethicConflict management