Be an early applicantLess than 25 applicants

Company

Original Job Post

Collins Aerospace · 2 days ago

Senior Principle Customer Quality Leader

Richardson, TX

Full-time

Onsite

Senior Level

$118K/yr - $246K/yr

10+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

AerospaceIndustrial

Actively Hiring

Insider Connection @Collins Aerospace

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Leverage Quality best practices to influence business decision makers to assure efforts are properly focused on customer care-abouts and requirements associated with mission success.

Communicate program goals, objectives, requirements and customer feedback to all QA disciplines, cross-functional program teammates and supply base to assure alignment.

Define and analyze QA metrics.

Establish customer relations and process and validate customer corrective action requests.

Assess impact of potential customer escapes.

Act as the voice of the customer to independently assure mission success.

Demonstrate good communication skills and be able to work within a cross-functional team environment.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AuditingRoot CauseCorrective ActionsISO900xExcelWordPowerPointMS AccessMS ProjectTechnical ProceduresManufacturingUniversity DegreeAdvanced DegreeUS Department of DefenseSecurity ClearanceSix SigmaKaizenLeanDMAICDMADVANOVASPCCapability AnalysisQuality Management SystemsAerospace Manufacturing

Required

Typically requires 10 years prior relevant experience in Engineering or Quality including Auditing, Root Cause and Corrective Actions, AS9100/ISO900x experience.

Must have experiences with Excel, Word, PowerPoint, MS Access, MS Project, etc.

Familiar with technical procedures, specifications, standards, and other engineering and manufacturing related documents.

Typically requires a University Degree and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience

The ability to obtain and maintain a US Department of Defense (DoD) government issued security clearance is required. Candidate selected will be subject to a government security investigation/reinstatement and must meet eligibility requirements.

U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Preferred

Active/Current US Secret security clearance

Familiar with and has some practical experience of Six Sigma methodologies (e.g., Kaizen, Lean, DMAIC, and DMADV) and or tools (e.g., ANOVA, SPC, Capability Analysis.

Working experience with AS 9100 quality management systems, and experience in aerospace-related manufacturing environment, is a plus.

Benefits

Medical, dental, and vision insurance

Three weeks of vacation for newly hired employees

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

Tuition reimbursement program

Student Loan Repayment Program

Life insurance and disability coverage

Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Ovia Health, fertility, and family planning

Adoption Assistance

Autism Benefit

Employee Assistance Plan, including up to 10 free counseling sessions

Healthy You Incentives, wellness rewards program

Doctor on Demand, virtual doctor visits

Bright Horizons, child and elder care services

Teladoc Medical Experts, second opinion program

And more!