DJI · 1 week ago
Senior Process Engineer (Bilingual in Mandarin, Multiple Location)
California, United States
Full-time
Onsite
Senior Level
$65K/yr - $150K/yr
5+ years exp
Maximize your interview chancesAerospaceConsumer Electronics
Hiring Manager
Hanglei Weng, SHRM-CP
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Responsibilities
Optimize, finalize and implement working process in customer service center, including but not limit to maintenance and test process
Follow up with the technical problems from customer service center and provide solutions or corrective actions
Implement new company policy in customer service center, define the criteria and regulations, audit the execution on a regular basis
Summarize and feedback technical issues found in repair process
Summarize and feedback quality issues found in repair process
Set up quality standard and Quality Control process, define the specifics, collect and analyze data
Draft technical documents and update them on a regular basis (SOP, WI, etc.)
Conduct inventory quality audit and generate report
Conduct routine sampling and quality control checks after repairs to ensure the proper functioning and reliability of repaired devices.
Calibrate and adjust electronic equipment and fixtures to meet manufacturer specifications and performance standards.
Participate in NPI deployment to service center, including product training, repair testing fixture/software setup
Facilitate and feedback engineering related tasks from Headquarter
Support overseeing day-to-day operations of the DJI’s contract service centers and ensure all improvements are taken into place timely
Collaborate with team members and other departments to provide repair solution, technical expertise and support for resolving repair related issues.
Perform other job-related duties as assigned
Qualification
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Required
Bachelor degree or higher in Engineering or related technical field
5+ years of related experience in manufacturing and service center environment required
Knowledge of RF equipment and wireless technology are required
Have experience about Lean
Have knowledge about ISO system
Be able to build the standard production process
Must be team player
Must be organized
High attention to detail
Has a 'can-do' attitude
Must have excellent communication skills
Ability to use English as a working language, professional proficiency required
Must be eligible to work in the United States
Preferred
DJI drone experience/knowledge is highly preferred
Camera knowledge preferred
Previous experience using Project Management Software; Word Processing Software (Word); Google Docs Software; CRM Software preferred
Ability to read, write and speak Mandarin Chinese fluently, native or bilingual proficiency preferred
Company
DJI
DJI develops and manufactures innovative drone and camera technology for commercial and recreational use.
10001+ employees
H1B Sponsorship
DJI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$107.8MKey Investors
AccelHongShan
2023-03-01Secondary Market· $2.8M
2016-01-01Private Equity
2015-05-06Private Equity· $75M
Leadership Team
Wayne Baker
Director, Public Safety Integration
Recent News
Stuff South Africa
2024-12-24
2024-12-24
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