Customer.io · 20 hours ago
Senior Product Manager, Audiences
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Comp. & Benefits
Insider Connection @Customer.io
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Responsibilities
Contribute a deep knowledge of customer data segmentation and analytics, ML/AI-driven insights, cross-channel and cross-device identity resolution in a cookie-challenged ecosystem, and the related competitive landscape.
Create a forward-looking vision, strategy, and roadmap for the Audiences team in collaboration with your Design and Engineering partners
Ground that vision, strategy, and roadmap in business impact, supported by quantitative and qualitative insights
Build alignment around that vision, strategy, and roadmap across Engineer, Product, and Design Leadership
Collaborate with the squad to bring that vision, strategy, and roadmap to life!
Qualification
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Required
Working hours that overlap with 9 AM to 11 AM Eastern Daylight Time
5+ years of product management experience in a software development setting
2+ years on the segmentation/cohorting capabilities of a marketing or product analytics product
Business acumen - you know how to connect strategies and roadmaps to revenue and cost
Storytelling expertise - you frame visions, strategies, and roadmaps in clear, memorable ways
Alignment-building expertise - you listen, understand, and influence at a near-executive level
Product-led Growth experience - you’ve used marketing automation tools before
Data proficiency - you can source, analyze, and present quantitative and qualitative data
Excellent writing skills - you write clearly and concisely, favoring plain language over jargon
Initiative - you take ownership of problems when next steps aren't clear
Preferred
Fluency with concepts like unique identifier, API, and JSON is a plus
Benefits
Unlimited PTO - we encourage at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
16 weeks paid parental leave (including adoption and foster care)
100% paid insurance premiums for you and your dependents
401k retirement matching - up to 5% dollar-for-dollar match to retirement contributions
$1,500 annual healthy lifestyle budget (for gym memberships, classes, fitness equipment)
$250/monthly Remote Work Stipend to be used for home internet, cell phone, and other miscellaneous remote work costs
$300/month co-working space rental reimbursement
$2,000/yearly professional education budget for conferences, courses, workshops, books, etc.
$1,500 home office budget to make sure your working space is ergonomic and just what you need to do your best work!
One month sabbatical after five years at Customer.io
We also have opportunities to meet in person with your peers throughout the year
Company
Customer.io
Customer.io enables users to send newsletters to selected segments of customers using their website data.
Funding
Current Stage
Growth StageTotal Funding
$9.8MKey Investors
Spectrum EquityOregon Venture Fund
2022-03-07Series A· undefined
2021-06-24Equity Crowdfunding· $5M
2017-03-24Seed· $2.9M
Recent News
2024-05-19
2024-05-19
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