ServiceNow · 11 hours ago

Senior Product Manager – Public Sector Digital Services

Santa Clara, CA

Full-time

Remote

Senior Level

$137K/yr - $233K/yr

5+ years exp

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Business Process Automation (BPA)Cloud Management

Growth Opportunities

No H1B

U.S. Citizen Only

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Responsibilities

Identify the right problems to solve, why these problems should be solved, and the capabilities needed to solve these problems.

Create and align on ServiceNow’s Public Sector industry product strategy, including build/ buy/partner decisions

Work with UX and Engineering teams on prototyping and ideation of product features and frameworks to help partners and customers in target markets.

Maintain and communicate the product roadmap while cultivating a continuous backlog to continuously deliver new features.

Work with customers from numerous government agencies across the world and have true mission impact.

Qualification

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Product ManagementEnterprise SaaSB2B ProductsB2C ProductsGovernment Agencies ExperienceSystems ThinkingBusiness Degree

Required

5-8 years of experience in product management building B2B and B2C enterprise products for a global customer base.

Experience building, launching, and scaling enterprise SaaS products for external, paying customers.

Product management experience from discovery to delivery at start-up companies and larger companies.

Technical aptitude to self-validate solution approaches, assess initial feasibility, and drive discussions with architects and engineers.

Have excellent verbal and written communication skills, including the ability to chair sessions, host webinars and influence executive leadership, with the ability to work across multiple time-zones.

Platform and framework systems thinking; a puzzle solver.

Must be a US citizen to work with different government agencies including US DoD.