Aiwyn · 1 day ago

Senior Product Manager

Remote (US based)

Full-time

Remote

Senior Level

5+ years exp

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FinTechSoftware

Growth Opportunities

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Responsibilities

Deliver world-class products to Aiwyn customers and business results to the company

Own the end-to-end process from discovery through delivery - including solution discovery, design, prioritization, release management, support, and iteration

Conduct consistent research to stay informed of industry trends and develop a deep understanding of customer needs, pain points, and feedback which help identify growth opportunities

Analyze the competitive landscape to identify strengths, weaknesses, opportunities, and threats across the product landscape

Partner with the VP of Product Management to build and execute the product roadmap

Collaborate with cross-functional teams to align on product initiatives and the related go-to-market efforts

Use metrics, qualitative feedback, and other data as a guide to learn about customer needs and inform product decisions related to improvements or new initiatives.

Monitor key performance indicators (KPIs) to assess the success of solving customer pain points and measure the impact of the product on business goals. Gather user feedback, and iterate on the product based on real-world adoption

Work closely with key stakeholders to gather and define detailed product requirements, ensuring they are well-documented and actionable

Translate high-level business objectives into specific product features

Break down complex requirements into smaller, manageable tasks for the development team

Collaborate with the design team to create intuitive and user-friendly product experiences

Guide the product development process utilizing modern development methodologies, including scope planning, backlog refinement, and frequent process reviews

Directly manage the customer intake process and incident escalation management

Build bridges between technical and non-technical teams, fostering effective communication and understanding between them

Plan and execute product releases, coordinating activities across various teams to ensure smooth and successful product launches

Regularly communicate product updates, roadmap changes, and progress to stakeholders including executives, investors, and customers

Provide guidance and mentorship to product managers or other team members, fostering a culture of growth and continuous improvement

Identify potential risks and challenges related to product development, market shifts, or technical issues, and devise mitigation strategies

Drive Integration Strategy: Develop and execute the strategy for integrating our Practice Management system and Client Portal with third-party applications and services.

Qualification

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Product ManagementPractice Management SoftwareMachine LearningJiraMiroPendoSaaS ExperienceFintech ExperienceStartup ExperienceJourney MappingWireframing