31 applicants

Company

Zip Co · 9 hours ago

Senior Product Manager II

United States

Full-time

Remote

Senior Level, Lead/Staff

$170K/yr - $190K/yr

8+ years exp

Maximize your interview chances

FinanceFinancial Services

Insider Connection @Zip Co

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Lead product discovery and enhancements for Zip’s in-store payment experience

Define and drive product strategy for the Zip’s in-store product(s), ensuring alignment with company goals and customer needs.

Partner with engineering, design, and other cross-functional teams to ensure successful product development and delivery that meets both internal and external customer needs.

Dive deep into data to analyze experiment results, identify trends, and make data-driven decisions to improve product performance and outcomes.

Interview customers and merchants to identify pain points and needs around the Zip in-store experience.

Create a roadmap for the future of in-store BNPL, and gain executive buy-in.

Advocate for continuous improvement and customer-centric thinking, ensuring that product changes improve both the experience for external customers and the efficiency of internal teams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Product ManagementRetail Store PaymentsPoint of Sale SystemsCustomer Journey ImprovementData AnalysisProduct Management TrainingCollaboration Skills

Required

8+ years of product management experience with a focus on retail store payments or point of sale systems.

Demonstrated experience in identifying, prioritizing and leading enhancements to a retail payment experience.

Strong analytical skills with the ability to analyze experiment results, customer feedback, operational data, and service metrics to drive product decisions.

Excellent communication and collaboration skills, capable of working cross-functionally with Customer Service, Product, Engineering, and other teams to deliver high-impact solutions.

Customer-centric mindset, focused on improving the customer journey by reducing friction.

Bachelor’s degree in a relevant field (e.g., Business, Information Systems, or related field) is required. A graduate degree is a plus.

Preferred

Completion of a recognized training program in Product Management

Benefits

Flexible working culture

Incentive programs

20 days PTO every year

Generous paid parental leave

Leading family support policies

100% employer covered insurance

Beautiful Union Square office with a casual dress code

Learning and wellness subscription stipend

Company-sponsored 401k match

Company

Zip Co

Glassdoor

3.4

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Founded in 2013

Sydney, New South Wales, AUS

1001-5000 employees