44 applicants

Company

National Domestic Workers Alliance · 1 day ago

Senior Program Manager (Bilingual English/Spanish)

United States

Full-time

Remote

Mid, Senior Level

$89K/yr - $93K/yr

3+ years exp

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Responsibilities

Curriculum development and facilitation

Recruit, train and support facilitation teams for existing training programs. Coordinate domestic worker facilitation teams, providing coaching and mentorship for domestic worker leaders to hone their facilitation skills

Facilitate meetings and trainings, and model facilitator best practices

Identify new programs that are needed by NDWA’s domestic worker base

Develop training agendas and materials for both online and in-person facilitation of new and existing programs

Coordinate program participant recruitment and communications

Record and track data on program participation

Carry out program evaluations and reporting

Coordinate partnerships with outside training vendors, including communication, scheduling and other planning

Collaborate with digital organizing and products teams to explore, practice and hone the use of digital tools for program outreach, delivery and coordination

Make NDWA’s national worker programs visible to a broad audience, both inside the organization and externally

Supervise program staff, ensuring success in meeting workplan goals

Coordinate teams to successfully advance team goals and establish effective collaborative systems and relationships

Build lateral relationships internally in order to foster effective cross-team collaboration

Qualification

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Bilingual English/SpanishCurriculum developmentProgram managementDigital tools for deliveryPopular education methodologiesTeam managementGoogle Suite proficiencyData entryEvent supportRelational skills

Required

Bilingual English/Spanish, cultural competency and work experience in both languages; excellent verbal and written communication skills in both languages, including translation and interpretation skills.

3-5 years’ experience managing leadership development, organizer training, political education and other programs for low-wage worker organizing

Experience designing accessible programs taking into account literacy and language issues

Track record of curriculum development using popular education methodologies

At least 2 years of experience as a supervisor of full-time, permanent staff

Track record of excellence in team management

Experience in managing multiple projects and tasks; excellent skills for managing timelines and coordinating dynamic teams to carry out high quality programs together

Expertise, skill, interest and commitment in doing administrative work- including office operations, communications systems, data entry, and event support

Ability to coordinate evaluations and track program successes and areas for improvement.

Experience using digital tools for large-scale program delivery, including using Zoom or other platforms as training spaces, using video, chat or other tools for content delivery

Excellent relational skills: friendly, diplomatic, patient, supportive of others

Love of fast-paced environments and the ability to respond and pivot to shifting priorities;

Agreement and alignment with NDWA’s vision and values;

Understanding of issues facing low-wage workers, immigrant communities, and other communities of color;

Innovative and hungry to solve problems through creative program design

Proficiency with Google Suite, including Google Calendar, Google Docs, and Google Sheets;

Excellent attention to detail and well organized;

Ability to work well with diverse groups and populations;

Ability to work flexible hours, including working some weekends, and to travel about 20%

Ability to anticipate needs, take initiative and work independently;