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Company

NVIDIA · 6 hours ago

Senior Program Manager - Data Center Quality and Sustaining

United States

Full-time

Remote

Senior Level, Lead/Staff

$188K/yr - $299K/yr

12+ years exp

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Artificial Intelligence (AI)GPU

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Lead and coordinate NVIDIA Data Center Quality and Sustaining activities supporting OEMs/ODMs across several large Cloud Service Providers deployments.

Develop and implement a comprehensive and joint Quality Assurance and Sustaining Strategy between NVIDIA, OEMs/ODMs and Data Center operations, ensuring alignment with business, quality and user experience objectives.

Establish, maintain, and implement quality standards and procedures in accordance with industry standard methodologies for large Datacenter System Deployment and Sustaining activities.

Lead internal and external reviews on production systems quality issues as well as prepare regular reports detailing findings and corrective actions.

Identify areas for improvements in a collaboration between NVIDIA and OEMs/ODMs production systems, applying data analysis and metrics to drive improvements.

Work closely with NVIDIA and OEMs/ODMs cross-functional teams, including product and customer quality, operations, and engineering to ensure quality is integrated into all aspects of data center enterprise products.

Develop and maintain key performance indicators (KPIs) to monitor quality performance, and present findings to senior management.

Identify potential quality risks and develop mitigation strategies to minimize impact on NVIDIA Data Center Product Quality and Operations.

Qualification

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Customer Program ManagementQuality Management SystemsData Center InfrastructureSix Sigma CertificationPMP Certification

Required

BS/MS/PhD Computer Science, Electrical Engineering, or related field, or equivalent experience.

Proven track record to work on Enterprise Data Center products quality management and system operational excellence.

12+ years of proven experience in Customer Program Management at Senior VP Executive Leadership levels.

Strong leadership when looking after high-profile Customer Escalations, working across engineering, operations, quality, product management, and sales teams to resolve product technical quality and logistical issues. Set accurate expectations and keep the scope of the projects on a track to successful execution.

Solid understanding of Quality Management Systems (QMS) following Technology Industry standards.

Technical savvy around Data Center Infrastructure and experience around HW/SW systems components integration, system topologies, and system configurations.

Responsible for Data Center – Quality Management Initiatives and Improvements working closely across multiple OEMs/ODMs systems providers.

Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.

Strong interpersonal and communication skills, with the ability to influence and engage with customers across Business, System Engineering and Quality Management groups.

Preferred

Certifications in quality management (e.g., Six Sigma, CQI, CQM) and PMP Program Management Certification are desirable.

Benefits

Equity and benefits

Company

NVIDIA

Glassdoor

4.6

NVIDIA is a computing platform company operating at the intersection of graphics, HPC, and AI.

Founded in 1993

Santa Clara, California, USA

10,001+ employees

https://www.nvidia.com

H1B Sponsorship

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2023 (735)

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2021 (696)

2020 (534)