200+ applicants

Company

Gusto · 1 day ago

Senior Program Manager

United States

Full-time

Remote

Mid, Senior Level

$115K/yr - $136K/yr

6+ years exp

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Bookkeeping and PayrollEmployee Benefits

H1B Sponsor Likely

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Responsibilities

Identify the framework design principles for a program that will generate success

Lead and support cross-functional programs and projects interfacing with Product and Customer Experience

Create and implement readiness plans to prepare the business for weekly and monthly launches

Provide reporting vertically and horizontally in the biz

Develop and manage programs and project plans and charters for cross-functional initiatives

Provide insights and recommendations based on data that will drive our CX strategy

Build and implement scalable processes

Serve as thought partner for CX operators leaders

Hypothesis-driven problem solving to drive our business with a “how do we get to yes” mindset

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Program ManagementStakeholder ManagementCustomer ExperienceProject ManagementAsanaGoogle SheetsQuantitative AnalysisProcess ImprovementData AnalysisExcelSQLContinuous ImprovementCollaborative Mindset

Required

6-8 years of relevant work experience in analyst roles, biz ops roles, program management, and/or project management

Stakeholder and program management mastery. A proven track record of executing large projects, both in terms of scope, number of stakeholders and impacted teams/organizations

Ability to develop insightful quantitative analyses, paired with strong critical thinking and business judgment

Proven process improvement experience and love making things more efficient

Executive presence and ability to influence senior leaders

Deep empathy and obsession for our small business customers

Strong desire for continuous improvement

A passion for helping others

Comfortable analyzing, questioning and leveraging data

Preferred

Experience with Asana and Google Sheets is strongly preferred

Experience with Excel and SQL - nice to have

Benefits

Health insurance

401(k)s

Company

Gusto

Glassdoor

3.2

Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.

Founded in 2011

San Francisco, California, USA

1001-5000 employees

https://www.gusto.com

H1B Sponsorship

Gusto has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (14)

2022 (31)

2021 (32)