Be an early applicantLess than 25 applicants

Company

Microsoft · 5 hours ago

Senior Program Manager

California, United States

Full-time

Remote

Senior Level, Lead/Staff

$104K/yr - $200K/yr

5+ years exp

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Data ManagementDeveloper Tools

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Establish and own framework and methodology to organize and communicate Email Comms Strategy for the GDC, partner with marketing leaders and teams driving local marketing guidance to align governance and needs

Develop audience and customer centric approach to communication guidelines and support technology needs including requirements for Artifical Intelligence (AI) and automation solutions

Build a framework and approach for customer communications throughout the customer journey that identifies how we leverage email across multiple communications platforms

Drive for planful processes and structured, transparent operations including requirements to transform infrastructure, monitoring, measurement and flighting of communications and Identify where we need to adjust or optimize processes and systems to reduce administrative burden on marketers

Deep understanding of email deliverability metrics and their impact and correlation through multiple lenses (platform health, campaign performance, platform health, customer lifecycle)

Partner with Contactactability team, Connected Sales and Marketing capabilities team, Campaign Operations team, Platform Operations team and Field Marketers to organize and communicate best in class email marketing strategy

Embody our culture and values

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Email Marketing StrategyCustomer Communication GovernanceBusiness Performance ManagementMarketing StrategyProgram ManagementCross Functional Collaboration

Required

Bachelor's Degree in Marketing, Computer Science, Business or related field AND 5+ years experience in business

OR Master's Degree in Marketing, Computer Science, Business or related field AND 3+ years experience in business

OR equivalent experience.

5+ Years of experience with email and contactability best practices and establishing customer communication governance standards and structure

5+ years experience managing business performance, business operations, marketing strategy, and/or insights processes for a product, program, or initiative

Preferred

Demonstrated problem solving across a variety of business challenges in marketing, operations and technical areas and ability to synthesize and collaborate across stakeholders to consolidate and arrive at the best solution that meets the most critical needs of the business

Ability to deal with ambiguity and lead the solving of unstructured problems

Proven Program management and communication skills across diverse audiences, ability to influence and drive change through others

Ability to communicate complex business issues in a straightforward and precise way, cutting through extraneous details to highlight the real root cause of business

Company

Microsoft

Glassdoor

4.3

Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

Founded in 1975

Redmond, Washington, USA

10,001+ employees

https://www.microsoft.com

H1B Sponsorship

Microsoft has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (5862)

2022 (11005)

2021 (8174)

2020 (6856)