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Company

Original Job Post

Epiq · 2 days ago

Senior Project Coordinator

Tampa, FL

Full-time

Onsite

Senior Level

1+ years exp

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Responsibilities

Project Execution – Act as back-up to Project Manager or Associate Project Manager, continually meet project requirements (kick-off meetings, deadline management, client status reporting and other necessary project communication, and coordinates with the various operational teams) to deliver all project deliverables on time, within budget and at the highest quality standards

Operating Standards – Participate in the development, and implementation of a set of standards by which all client service staff operate to create a best in practice culture that allows for similar level of service regardless of the project staff assigned

Research & Communication – Research claim inquiries and appropriately communicate findings with clients, claimants, and/or other operational departments, research process issues and effectively communicate with project teams and other operational departments

Reporting & Documentation – Provide project reporting and summaries, perform analysis of reporting and ensure quality assurance, draft claimant letters, draft project telephone scripts and website text, assist in development of business rules for claims processing and payments

Internal Collaboration - Strive to meet the needs of the client while building internal relationships by providing overflow support and expertise to other Client Services Teams, as needed

Forecasting – Assist as needed with accurate forecasting of planned revenue based on anticipated stages of work

Training & Mentorship – Provide training and mentorship to other Project Coordinators or other members within Client Services, as needed

Special Projects – Help support internal strategic initiatives and projects by acting as a Subject Matter Expert on behalf of Client Services

Qualification

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Project coordinationInformation processingMs officeWordExcelAccessOutlookCommunicationCritical thinkingProblem solving

Required

1+ year experience as a Project Coordinator with direct client/customer contact

Excellent verbal and written communication skills with a professional, calm demeanor

Critical thinking skills and the ability to efficiently gather and process information in a fast-paced environment are required

Bachelor’s Degree from an accredited college or university

Experience with MS Office Suite, specifically Word, Excel, Access and Outlook

Company

Epiq

Glassdoor

3.4

Epiq Systems provides legal process outsourcing (LPO) services in the United States and internationally.

Founded in 1988

Chicago, Illinois, USA

5,001-10,000 employees

https://www.epiqglobal.com/

H1B Sponsorship

Epiq has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2021 (1)

2020 (2)