144 applicantsPosted by Agency

Company

Vensure Employer Solutions · 1 day ago

Senior Project Manager - NH

United States

Full-time

Remote

Senior Level

5+ years exp

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Customer ServiceFinancial Services

No H1B

U.S. Citizen Only

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Responsibilities

Maintaining a deep knowledge of company products and services.

Building and maintaining solid relationships with prospective and existing clients.

Identifying clients' needs and requirements and proposing suitable solutions.

Providing clients with comprehensive product/service consultations and guiding their decision-making process.

Upselling and cross-selling products/services to clients.

Resolving complaints and issues efficiently and in a timely manner.

Meeting sales/revenue targets.

Ensuring client satisfaction.

Managing the Assistant Project Managers.

Scheduling and managing Technicians to ensure project profitability.

Handle Technician issues, reviews, disciplinary issues, and overall team management.

Overall responsible for assigned Region, Managing Assistant Project Managers and Field Technicians.

Develop Customer Relationships.

Handle Customer Issues.

Sales.

Review follow-up list for Key Customers and Projects out for bid.

Handles PO/Pricing Questions.

Reviews and Sends out Final Bids.

Review Contracts / POs when awarded.

Sends out job awarded acknowledgment email.

Review Jobs Efficiencies Metrics.

Reviewing and improving the Profit / Loss Statements for the Region.

Review/Approve Final Timesheets.

Review Expense Reports.

Handles disciplinary / HR issues /Personal Issues with the Technicians.

Handles Employee Reviews/ Raises and Terminations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client Relationship ManagementMicrosoft OfficeCRM SoftwareConstruction ManagementHVAC Industry ExperienceTeam ManagementCustomer Visits

Required

Ability to build and maintain strong client and business relationships.

Proficiency in Microsoft Office and CRM software.

Excellent communication and interpersonal skills.

Good conflict-resolution and problem-solving skills.

Leadership and team management skills.

Developing and implementing strategies to grow the customer base.

Must be able to perform customer and job site visits.

Degree in construction management, engineering, management, or a similar field.

Five years minimum experience as a Project Manager in customer service or a similar role, preferably HVAC industry experience.

Company

Vensure Employer Solutions

Vensure Employer Solutions is a privately owned professional employer organization (PEO) headquartered in Chandler, Arizona, with offices in Sarasota, Florida, and Duluth, Georgia.

Founded in 2004

Chandler, Arizona, USA

1,001-5,000 employees