Selective Insurance · 3 hours ago

Senior Property Claim Rep (Remote)

United States

Full-time

Remote

Mid, Senior Level

$54K/yr - $85K/yr

1+ years exp

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Responsibilities

Primary responsibilities include handling Homeowners, Commercial Property, and Inland Marine losses involving contents or equipment.

Independently reviews/analyzes the policy forms and endorsements to determine applicable coverages, limits, deductibles and settlement calculations.

Gathers appropriate documentation to support the claimed damages through phone/email contact with customers, vendors, and police departments (includes estimates, proof of ownership/value, required company forms, reports, invoices, etc).

Reviews damage documentation to determine loss amount. Negotiates settlements based on documentation presented, vendor contact/discussions, personal knowledge and experience, customer discussions and policy language.

Documents claim files, establishes and updates reserves throughout the life of the claim, maintains suspense system, processes expenses, prepares checks, updates MCS, and sends appropriate letters based on state regulations and company directives.

Explores salvage and subrogation potential.

Continuously reviews and analyzes investigative information to determine if file is eligible for fraud/SIU handling.

Enlists the assistance of vendors to help with remediation services, verification of loss facts, contents replacement, estimating and cost analysis of the claimed damages.

Reviews all claims continuously to determine whether loss/claim is best served with the inside group or eligible for transfer to the field for further handling based on complexity of the loss, dollar amount involved, coverages that apply, and issues that arise.

Actively participates in the triaging and/or handling of large storm and CAT events for the company.

Must be able to drive an automobile to travel within territory. Car travel represents approximately 0-10% of employee’s time and a valid driver’s license.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Commercial property experienceHomeowner property experienceUnderstanding policy languageAdjuster licensesCustomer service skillsDamage evaluation skillsCollege degree