200+ applicants

Company

Apollo.io · 14 hours ago

Senior Researcher

United States

Full-time

Remote

Senior Level

6+ years exp

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Lead GenerationSales

Growth Opportunities

H1B Sponsor Likely

U.S. Citizen Only

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Responsibilities

Conduct In-depth, Agile Research: Execute user research activities, including but not limited to foundational research, usability testing, interviews, surveys, and ethnographic studies, to gather valuable insights into user behaviors, needs, and preferences.

Persona and Journey Map Development: Contribute to the creation and maintenance of user personas and journey maps, helping to establish a user-centric framework for product development.

Iterative Testing and Feedback Loops: Work within the agile development process to integrate iterative testing and feedback loops, ensuring a user-centered approach throughout the product development life cycle.

Usability Testing: Plan and facilitate usability testing sessions, including recruitment, script development, and post-session analysis. Communicate findings and recommendations to the broader team.

Data Collection and Analysis: Collect and analyze user data, synthesizing findings into clear and actionable insights. Work with data sets to identify patterns, trends, and opportunities for product improvement.

Documentation and Reporting: Prepare clear and concise research reports, presentations, and documentation to effectively communicate research findings and recommendations to stakeholders.

Collaborate with Cross-Functional Teams: Engage with product managers, designers, and developers to integrate user research findings into the product development process. Ensure alignment between user needs and business objectives.

Coach and Mentor Researchers: Help junior researchers grow their skillset by providing feedback on their work, and offering direct mentorship.

Stay Informed on Industry Trends: Keep abreast of industry trends, emerging technologies, and best practices in UX research. Apply this knowledge to enhance research methodologies and approaches within the startup environment.

Continuous Learning: Actively pursue professional development opportunities to enhance UX research skills and stay current with industry advancements. Leverage learning to contribute to the growth and success of the startup.

Adaptability and Agility: Thrive in a fast-paced startup environment by being adaptable and agile. Be ready to pivot quickly based on evolving project requirements and business needs.

User Education: Share user insights with the broader team, fostering a culture of user empathy and understanding. Help educate team members on the importance of user research in shaping successful products.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Mixed methods researchUser research activitiesUsability testingData collectionResearch reportingPersona developmentJourney mappingAgile developmentCross-functional collaborationMentoring researchers

Required

Jack-of-all-research-methods: proficient in a wide variety of mixed methods (1:1 interviews, focus groups, surveys, behavioral analyses, card sorting, tree testing, etc.) and know exactly when & why to rely on different combinations of quantitative and qualitative methods for a research plan. Can get started with minimal guidance.

Pragmatic & highly tactical: grounds research priorities in prioritized objectives that will drive tangible user, customer, and business value.

Growth-oriented: loves the process of developing, and enjoys learning new skills and figuring out the most effective ways for communicating research to stakeholders.

Reflexive and dynamic: knows how to resolve tough issues in an ambiguous space and tailor research methods to the needs of relevant audiences. Knows how to move quickly and efficiently.

Autonomous ownership: independently identifies research opportunities to improve the desirability, usability, and delight of business-critical product experiences and have a sense of pride in your work that takes you above and beyond what is requested.

Proactive strategist: understands the importance of learning from different viewpoints and are able to partner cross-functionally to develop research plans that garner insights from across an entire organization.

Excellent communicator: clear and effective in verbal and written communication, and able to build compelling narratives to influence cross-functional stakeholders.

Proven: diverse portfolio of projects clearly demonstrates tackling complex problem areas and the outcomes driven.

Empathetic and kind disposition: a team player who is resilient in the face of challenges. Enjoys collaborating with peers & users, and they enjoy collaborating with them. Authentic, humble, and sensitive to the needs of others.

6+ years of mixed methods research experience

Benefits

Great compensation package

Culture that thrives in openness and excellence

Company

Apollo.io

Glassdoor

4.1

Apollo.io is a market sales platform that helps accelerate the growth of an organization.

Founded in 2015

San Francisco, California, USA

501-1,000 employees

https://www.apollo.io

H1B Sponsorship

Apollo.io has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (5)

2022 (3)

2021 (2)

2020 (1)