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ClickJobs.io · 2 days ago
Senior Sailpoint Engineer
Plano, TX
Full-time
Remote
Senior Level
$140K/yr - $160K/yr
4+ years exp
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Responsibilities
Address end-user issues within SLAs by partnering with Delivery Teams
Work with the user community to troubleshoot PROD issues and provide workarounds.
Perform end to end RCAs when required for our IAM systems.
Establish and implement a robust application monitoring process to make sure we have 24x7 alerting in place.
Identify Provisioning failures in the environment and provide solutions
Partner with internal teams to ensure support activities are aligned with the application designs.
Establish Monitoring and Alerting for Key Controls , work with Audit teams to support Control walkthrough and evidence
Identify opportunities for automation, evaluate new tools, and drive implementation of technology that creates value for the organization.
Build strong relationships with customers, stakeholders, and team members
Provide regular updates to the management team on project progress
Perform User access certification activations and validations
Provide support on Cert creation and Modifications on a daily basis.
Assist with creating and updating Segregation of Duties matrix for IT roles.
Assist with implementation and integration of IT RBAC roles within SailPoint.
Support the rollout and onboarding of new applications
Provide Bulk requests support to Users and application teams
Perform ad hoc data requests and build operational reports
Assist in monitoring, troubleshooting, and providing problem resolutions to related incidents
Operational support with change and incident management processes
Qualification
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Required
High school diploma, GED or equivalent certification
At least 4 years of experience in Information Technology
At least 4 years of experience in Java or Python
At least 4 years of experience in Sailpoint or another Identity, Governance, and Administration (IGA) tool
At least 1 year experience with cloud computing
Preferred
Bachelor’s Degree
5+ years of experience supporting Java and SailPoint applications
5+ years of experience troubleshooting SailPoint workflows and customizations
3+ years of experience with Role Based Access Controls (RBAC)
3+ years of experience troubleshooting end user issues in Access Certifications
2+ years of experience with Amazon Web Services (AWS)
ITIL Certification
AWS Certification
Benefits
Health, financial, and other benefits that support total well-being
Performance-based incentive compensation
Company
ClickJobs.io
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
