200+ applicants

Company

Original Job Post

Center for Internet Security · 2 days ago

Senior Salesforce Administrator

United States

Full-time

Remote

Senior Level

$94K/yr - $143K/yr

5+ years exp

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AssociationCyber Security

Insider Connection @Center for Internet Security

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Develop, test, document, and deploy high quality business and technical solutions on Salesforce using Agile processes, principles, and techniques

Administer stated objectives, goals, and performance standards for Salesforce Administrators in assigned team and assist in ensuring that goals are met or exceeded

Triage support and development tickets, ensuring they are properly document

Maintain, enhance, and create workflows, process builder flows, visual flows, and other functions and configurations within the Salesforce environment

Provide metrics, data analytics, and data visualizations to inform critical business decisions

Support Salesforce, Kugamon, Qualtrics, and DocuSign applications

Help build and support custom applications and 3rd party integrations with Salesforce

Provide training on best practices and the use of applications and integrations to internal teams

Create and maintain all aspects of customer relationship management (CRM) reporting and dashboards

Other tasks and responsibilities as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce administrationDocusign clmQualtricsTableauKugamonCustom salesforce objectsIntegrationsApi connectionsCommunicationProblem solvingCollaborationAnalyticalSalesforce Object Query Language (SOQL)Workflow BuildingTriggersProcess BuilderValidation RulesPermissionsDashboardsConfigure Price Quote (CPQ) ApplicationsData ManipulationETLData LoaderAgile MethodologiesProblem-SolvingTime ManagementTeamwork

Required

Bachelor’s Degree in Information Technology or related field

5+ years’ experience providing administration services in a complex Salesforce environment

Prior experience with implementing and managing DocuSign CLM, Qualtrics, Tableau, and Kugamon

Strong communication, problem solving, collaboration, and analytical skills

Experience with implementing custom Salesforce Objects

Experience with multiple integrations, API connections

Must be authorized to work in the United States

Preferred

Experience in a technology company

Expert level proficiency with Salesforce administration, engineering, workflow building and reporting, including Salesforce Object Query Language (SOQL), triggers, process builder, validation rules, permissions, and dashboards

Experience configuring complex Configure, Price, Quote (CPQ) applications for multiple product lines and business areas

Able to manipulate large data sets (ETL) using Data Loader

Experience with Agile methodologies

Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities

Additional years of relevant experience or a combination of an Associate’s degree or equivalent and relevant experience may be substituted for the Bachelor’s degree