Dragos, Inc. · 1 week ago

Senior Salesforce Administrator

United States

Full-time

Remote

Senior Level

$105K/yr - $105K/yr

5+ years exp

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Hiring Manager

Nick Hall

Insider Connection @Dragos, Inc.

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Responsibilities

Manage and maintain the Dragos Salesforce instance, including user accounts, roles/permissions, workflows, process builder and other configurations.

Customize Salesforce objects, fields, page layouts, record types, reports, and dashboards according to business requirements.

Manage Salesforce integrations with other business systems and applications such as Clari, Loopio, Zoominfo and more

Troubleshoot and resolve any errors or issues in a timely manner

Ensure data integrity and accuracy within the Salesforce system

Partner with the various stakeholders to gather requirements for system enhancements and improvements and translate these requirements into solutions to improve the function and performance of Salesforce and integrated tools.

Enable and Train end-users on existing and new tools as necessary

Implement best practices and optimize the various points of automation and legacy processes currently built into Salesforce.

Develop and maintain comprehensive Salesforce reports and dashboards to support business decision-making.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Stay up to date with Salesforce releases, and implement new features and functionalities as needed.

Qualification

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Salesforce AdministrationRelease ManagementDeploymentSalesforce.com CertifiedFlowApp/Process BuilderIntegrated Tools ManagementClariLoopioAllboundZoomInfoLinkedIn NavigatorTableauBusiness Requirements GatheringSolution TranslationProblem-SolvingAnalytical ThinkingAttention to DetailTime ManagementOrganizationCPQApex CodingVisualforce