200+ applicants

Company

H.W. Kaufman Group · 1 day ago

Senior Salesforce Administrator

United States

Full-time

Remote

Senior Level

7+ years exp

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Financial ServicesInsurance

Growth Opportunities

Hiring Manager

Christine Conrad

Insider Connection @H.W. Kaufman Group

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Responsibilities

Responsible for regular maintenance of the org - User login reports, Critical warnings, Health checks, Optimizations

Responsible for daily operations of the org - Checking scheduled batch jobs, Dashboards, All regularly occurring tasks

Maintain sandboxes, and lower testing environments

Maintain the training environment

Provide support to internal customers

Mentor junior administrators

Staying up to date on releases

Review the Salesforce Release notes and test the preview sandboxes

Responsible for deployments

Develop reports/dashboards and assist end-users when they have questions

Create and following-up on cases with Salesforce report

Create custom apps using tools such as SF Flows, page layouts, record types, approval process, etc.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce AdministrationSalesforce CertificationSalesforce ConfigurationSalesforce CloudsAgile MethodologiesSalesforce Reports/DashboardsInsurance ProcessesJira/ConfluenceSalesforce Data ToolsUser Management

Required

Bachelor’s degree in computer science, information technology, business administration, or equivalent work experience.

7+ years working with enterprise level Salesforce.com instance with at least 1,000 users

7+ years of analyst experience and/or experience with insurance processes

7+ years of Salesforce Administration experience

Minimum 3 years of experience designing and configuring on 1 or more Salesforce Clouds – Service Cloud/Sales Cloud/Experience Cloud/Marketing Cloud

Strong knowledge of Agile/Lean methodologies

Experience engaging developers and business partners to achieve target outcomes

Hands-on configuration of new and existing Salesforce.com features including user management, roles/profiles, permission sets, custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, process builder, flows, lightning pages, custom metadata types, custom settings, and managed packages

Ability to create Salesforce Reports/Dashboards for business needs

Experience implementing Salesforce solutions in highly regulated industries

Strong understanding of Salesforce best practices and functionality

Ability to design and implement new processes and facilitate user adaption

Excellent oral and written communication skills with ability to explain technology in business terms

Preferred

Advanced Salesforce Administrator Certification or equivalent experience highly preferred

Knowledge of Insurance Industry is a plus

Proficiency in some combination of the following skills: Jira/Confluence, Salesforce Data tools (Data Loader, Workbench, Schema Builder), Deploying multiple components (100+) into different environments (Sandbox vs. Production)