Long Home Products · 1 week ago
Senior Salesforce Administrator
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ConstructionHome Improvement
Growth Opportunities
Insider Connection @Long Home Products
Responsibilities
Design, configure, and customize Salesforce to support business requirements.
Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions within Salesforce.
Implement and maintain custom objects, fields, flows, validation rules, and other Salesforce components as needed.
Configure and optimize Field Service Lightning to streamline service operations, including scheduling, dispatching, and mobile functionality.
Develop and maintain integrations between Salesforce and other systems to enable seamless data flow and process automation.
Provide ongoing support and troubleshooting for Salesforce users, addressing issues, and implementing enhancements as needed.
Drive user adoption through training sessions, documentation, and ongoing support to maximize the value of Salesforce investments.
Stay updated on Salesforce best practices, new features, and industry trends, recommending improvements and optimizations as appropriate.
Collaborate with Salesforce developers, architects, and other team members to deliver scalable and efficient solutions.
Management of integrated applications and third-party applications including Conga, Own, Think, and Convoso.
Qualification
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Required
Certified Salesforce Administrator
A minimum of 3 to 5 years of Salesforce experience with Sales and Service Cloud
You will be encouraged to attend trade shows and conferences, therefore you should be able to travel 10% of the time
Strong understanding of Salesforce platform capabilities, data model, and security model
Proficiency in Salesforce configuration, customization, and administration
Experience with Field Service Lightning setup, configuration, and optimization for service operations
Excellent analytical, problem-solving, and communication skills, with the ability to collaborate effectively with cross-functional teams
Ability to prioritize and manage multiple tasks in a fast-paced environment, with a strong attention to detail
Proficiency in PowerPoint and Excel
Preferred
A Bachelor’s or post graduate degree, or qualification
Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder, Platform Developer, etc.
Knowledge of CPQ concepts, including product configuration, pricing rules, and quote generation
Knowledge of APEX, Force.com, SOQL, Triggers and Visual Force Page development
Experience with Agile development methodologies
Active in the Salesforce community
Demonstrate interest in professional development
Benefits
Medical
Dental
Vision