Systems Plus, Inc. · 10 hours ago
Senior Salesforce Business Solution Architect (Remote)
DC-Baltimore Area
Full-time
Remote
Mid, Senior Level
4+ years exp
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No H1B
Security Clearance Required
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Responsibilities
Serve as a SubjectMatter Expert (SME) to Government customers and stakeholders on Salesforce SaaS (software as a service) platform technologies; think strategically, implement, and deliver business objectives.
Use expert knowledge of out-of-box Salesforce product suite, including Sales, Service, Community (Experience), Education, Marketing and AppClouds, as well as the Force.com Platform, to translate requirements to the level of detail necessary for the technical team to follow and implement.
Advise on customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder.
Understand and assess how business processes can be improved using Salesforce; monitor the environment to identify areas of improvement.
Lead and participate in gathering business requirements, designing solutions, and integrating internal and external systems with Salesforce.com.
Partner with business, technical and integration teams for solution definition, development, and implementation.
Create, update, and maintain the Solution Design documentation.
Creates demo and demo training material for new and existing application users.
Ensure the solution(s) being developed satisfy the business requirements.
As needed, oversee user acceptance testing and end-user training.
As needed, develops user stories and to-be process flows to support the design and development of Salesforce solutions for our clients.
Qualification
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Required
BS/BA degree in Computer Science, Information Sciences, or related IT (Information Technology) discipline
Allowable Substitution: Additional ten (10) years of related professional experience can be substituted for a BS/BA degree
4-6 years’ experience as an Architect in Salesforce configuration and implementing CRM systems
6 years of direct experience in software development life cycle
Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and demonstrable success
Expert-level understanding of the Salesforce product suite, including Sales, Service, Community (Experience), Education, Marketing, and App Clouds, and the Force.com Platform
Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience integrating Salesforce with different business systems and a basic understanding of programming logic and constructs, specifically in Salesforce, and their use in software development
Experience with single-org deployments and multi-org consolidations
Demonstrated experience overseeing the direction, development, and implementation of Salesforce system software solutions
Proven experience defining business requirements, writing user stories, and providing detailed Salesforce business, functional, and system designs
Extensive experience with customizing and implementing Users, Profiles Role Creation/Maintenance, Sharing Rules, Custom Objects, Custom & Formula Fields, Page Layouts and List Views, Workflows & Approvals, Validation Rules, Dashboards, Reports, Assignment/Auto Response/Escalation, and Process Builder
Hands-on experience documenting business processes and wireframing system designs using Salesforce Schema Builder, Flow/Visual Flow, and Process Builder, and other process flow diagram tools (e.g. Lucid), UML, sequence diagrams, etc. to provide visual mock-ups reflecting business requirements and designs
Experience making recommendations for future state improved processes and system designs
A team player with excellent oral and written communication, presentation, meeting facilitation, negotiation, and problem-solving skills
Proficiency with Microsoft Word, Excel, PowerPoint, Project, and Visio
Sharing a non-branded sample Solution Design Document and presenting it to the interviewer will be a plus
Must currently hold an Active Secret clearance
Preferred
Salesforce Certified Administrator
Salesforce Certified Service Cloud Consultant
Salesforce Certified Sharing and Visibility Designer
Salesforce Certified Application Architect
Company
Systems Plus, Inc.
Systems Plus stands at the forefront of enterprise-level transformation, offering unparalleled expertise in: - Management, Advisory, & Consulting - Enterprise IT & Mission Support - Research & Development - Health Innovation & Quality - AI, Data Analytics & Digital Services - Organizational Change & Transformation Our success is anchored in our profound understanding of our clients, unwavering commitment to excellence, ongoing investments in growth, and the preparedness of our highly skilled professionals across a diverse domain.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
