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Company

Precise Software Solutions, Inc. · 4 hours ago

Senior Salesforce Developer (Service Cloud)

Rockville, MD

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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Information TechnologySoftware

Growth Opportunities

No H1B

U.S. Citizen Only

Security Clearance Required

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Responsibilities

Develop customized web solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals, following best practices

Oversee solutions design and delivery, including integration with existing architecture

Creating customer workflow

Troubleshooting application errors

Collaborate with Product owners on translating business requirements and operational strategy into a long-term, executable solution plan and roadmap

Experience with estimating and sizing SalesForce business requirements

Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives and innovate ways to meet mission goals successfully

Provide system administration support for internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow

Able to contribute hands-on development and support, Proof of Concept and demos as needed

Maintain knowledge of web languages including APEX, JAVA, and Python

Work with IT Leadership to keep solutions in alignment with the future IT roadmap

Provide technical guidance to other developers as and when required

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesForce developmentAPEXREST APISOAP APIThird party integrationMulesoftSalesforce Developer CertificationService cloudJavaVisualForceMySQLJavaScriptCustomer-facing UI developmentHTMLCSSLiaison with non-programmersTake direction

Required

Bachelor’s degree in computer science

Experience working FDA projects.

Minimum work experience: Eight (8) years of software development and four (4) years+ of Salesforce application development

Some experience with Mulesoft as middleware – Good to have

Admin, App builder & Service cloud consultant, along with any dev Cert – Great if they have (Best fit for us)

Service cloud Case workflow management & Soft telephony CTI integration on Service cloud (Genesys) – Great if they have (Best fit for us)

Rest bulk & Soap, Apex controllers, Web services & triggers – MUST HAVE

Third party integration related experience - MUST HAVE

Technical proficiency with the Salesforce platform along with general software development experience

Proficient with Apex, VisualForce, Native, MySQL and JavaScript

Experience developing customer-facing user interfaces

Experience with integrations with external systems

Self-motivated and creative

Knowledge of web coding including HTML and CSS

Strong Written and Oral Communications skills

Ability to solve problem sets

Ability to multitask.

Analytical Skills

Ability to liaison with non-programmers

Passion for design, attention to detail, and punctuality.

Ability to take direction and work with project team

Comfortable in a demanding environment and managing multiple priorities

Must be US Citizen or GC with ability to obtain a public trust clearance.

Preferred

Salesforce Developer Certification

Benefits

Comprehensive Health Benefits (Medical, Dental and Vision) including High Deductible Health plan where company pays 100% of the deductible for your family.

Flexible Spending Accounts (FSA) & Health Savings Account (HSA)

Retirement Plan with 4% match and discretionary match at year end

Paid Time Off (PTO): 15 days of PTO accrued per year; 7 holidays+ 3 Floating holidays; 2 Innovation days (paid training days)

Short Term and Long-Term Disability

Paid Parental Leave

Paid Jury Duty leave

Life and AD&D Insurance

Critical Illness Insurance

Training and Development

Wellness Incentives & Discount programs

Employee Referral Program

Annual Charity Donation Match