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Company

Original Job Post

myGwork - LGBTQ+ Business Community · 3 days ago

Senior Scanning Electron Microscopy and Analytics Product Specialist

Ohio, United States

Full-time

Hybrid

Senior Level

$102K/yr - $153K/yr

5+ years exp

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Responsibilities

Sales Support: Deliver detailed technical product presentations and hands-on demonstrations to support sales efforts.

Sales Development: Drive sales development through workshops, campaigns, and effective lead management in our Customer Relationship Management (CRM) system.

Customer Engagement: Partner with account managers during customer visits to identify key application needs and support product promotions.

Product Feedback: Collect feedback to inform product improvements and configurations, focusing on specific market needs.

New Product Support: Provide valuable input for beta testing of new products and assist in developing sales support materials, such as application notes and new collateral.

Knowledge Sharing: Present at symposia, author technical articles, and keep the sales/demonstration team advised on the latest product developments and competitive insights.

Technical Refinement: Evaluate and document product accessories and collaborate with demonstration lab staff to refine demonstration techniques.

Post-Sales Support: Offer post-sales support and training to customers.

Qualification

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Materials ScienceChemistryPhysicsSEMAnalytical TechniquesSEM/FIBScientific ApplicationsLeadershipTeamworkCommunicationCustomer EngagementBilingualRaman SpectroscopyTOF-SIMSCathodoluminescenceXPS

Required

Degree in Materials Science, Chemistry, or Physics. Advanced degree preferred.

Over five years of direct experience with SEM and associated analytical techniques.

Deep knowledge of SEM/FIB (Focused Ion Beam)/analytics systems and their scientific applications.

Proven leadership and teamwork skills, with a strong ability to work across various teams.

Excellent communication and customer engagement skills. Bilingual preferred.

Ability to travel up to 50%, both domestically and internationally.

Preferred

Experience with analytical equipment and advanced techniques, such as Raman spectroscopy, Time-of-Flight Secondary Ion Mass Spectrometry (TOF-SIMS), Cathodoluminescence (CL), and X-ray Photoelectron Spectroscopy (XPS) preferred.

Benefits

A choice of national medical and dental plans, and a national vision plan, including health incentive programs

Employee assistance and family support programs, including commuter benefits and tuition reimbursement

At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount