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Company

SIS LLC · 4 hours ago

Senior Service Delivery Manager

United States

Full-time

Remote

Senior Level

5+ years exp

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CRMManagement Consulting

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Serve as the sole point of contact for operational services pertaining to a Client Success client

Prioritize client satisfaction and report on service-related metrics

Manage project activities and inspire delivery teams to achieve excellence

Take accountability for delivery, profitability, renewals, and overall client satisfaction

Cultivate and maintain enduring relationships with clients

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client Relationship ManagementProject ManagementService Metrics AnalysisSoftware Solutions UnderstandingClient Management ExperienceProject Management Certification

Required

Strong interpersonal and communication capabilities

Proficient project management skills

Ability to analyze and report on service-related metrics

Demonstrated leadership aptitude

Experience in managing client relationships

Proven experience in a similar role within a professional services environment

In-depth understanding of software solutions and client management

Exceptional communication and leadership skills

Minimum of 5 years of experience in client management or operational services

Preferred

Bachelor’s degree in Business, Management, or a related field is preferred

Professional certification in project management or client relationship management is advantageous

Benefits

401K match

Quarterly incentive program

Generous vacation time

Comprehensive health, dental, and vision insurance coverage

Company

SIS LLC

SIS is a Microsoft Dynamics Solutions Partner for Business Applications providing ERP | CRM | BI solutions to construction and other project and service-based companies.

Founded in 1996

Duluth, Georgia, USA

201-500 employees

https://www.sisn.com/

H1B Sponsorship

SIS LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (2)

2021 (3)

2020 (5)