Senior Site Reliability Engineer @ Humana | Jobright.ai
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Humana · 9 hours ago

Senior Site Reliability Engineer

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Responsibilities

Carries out technical planning, architecture oversight, and promotion of required support requirements across multiple IT teams, external strategic vendors, and a broad group of user stakeholder groups
Manage requirements for platform growth and maintenance
Partner with multiple development areas to advance modernization and cloud transformation efforts
Experience with influencing technical direction across multiple, large-scale implementations
Encourage continuous process improvement and develop a team dedicated to 24-hour support and upkeep for on-prem and cloud products
Evaluates the integration and interoperability of platforms and service to guarantee a unified architecture across dependent areas.
Advises partners advice on important issues so they may establish functional strategies (typically segment-specific).
Independent judgment requiring the analysis of variable factors and choosing the best course of action. Judgment is exercised on complex issues regarding job duties and related tasks.
Maintain System environments/instances for effective monitoring, logging, and analysis
Support proactive system monitoring and incident response
Collaborate with SRE, development and business teams to understand requirements and provide solutions for performance and reliability issues
Collaborate effectively across multiple IT teams, external strategic vendors, and a broad group of user stakeholders
Drive Operational excellence for all new functionality, applications, projects, and changes impacting business operations
Partner with multiple development areas to advance modernization and cloud transformation as well as reduce technical debt
Implement automation, performance improvement and application modernization.
Perform data analysis and visualization to identify trends, potential issues, and areas of improvement
Troubleshoot and resolve app/system related issues, including performance tuning and integration challenges
Develop and maintain documentation for Workday configurations, processes, and best practices
Participate in On-Call rotations and provide support during critical incidents to ensure system reliability
Stay updated with the latest Technology features and industry best practices, and recommend improvements
Utilize diagnostic tools to monitor system performance , identify bottlenecks, and optimize application and infrastructure performance
Establish and enforce best practices

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cloud experienceSystem monitoringIncident responseData analysisAutomationPerformance tuningQuality assuranceTechnical direction influenceApplication modernizationSupport applicationsDocumentation maintenanceCollaboration skills

Required

Bachelor's degree
2 or more years of IT experience
Experience coordinating software application testing, quality assurance, configuration, installation, and support to ensure smooth, stable, and timely implementation of new software and updates to installed applications
Experience ensuring proper controls is established and maintained over production systems and software source code
Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred

Cloud experience is highly desired
Experience supporting applications and business
Handling outage calls

Benefits

Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance

Company

Humana is a health insurance provider for individuals, families, and businesses.

H1B Sponsorship

Humana has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (217)
2022 (257)
2021 (258)
2020 (107)

Funding

Current Stage
Public Company
Total Funding
$6.82B
2024-03-11Post Ipo Debt· $2.25B
2023-11-02Post Ipo Debt· $1.32B
2023-02-27Post Ipo Debt· $1.25B

Leadership Team

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Bruce D. Broussard
President and Chief Executive Officer
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Susan M. Diamond
CFO
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Company data provided by crunchbase
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