ngrok · 3 hours ago

Senior Software Engineer, Identity and Observability

United States

Full-time

Remote

Senior Level

$172K/yr - $215K/yr

5+ years exp

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Responsibilities

Build and execute our roadmap for improving Cloud Edge functionality and the platform supporting it

Collaborate closely with engineers, product teams, and stakeholders to understand requirements and deliver high-quality, scalable solutions.

Participate in code reviews and provide constructive feedback to maintain the highest standard of code quality.

Troubleshoot, debug, and resolve issues across the entire stack, and contribute to the on-call rotation to ensure system reliability.

Leverage data-driven insights to guide actions that improve customer satisfaction and drive business outcomes.

Advance technical progress, gaining buy-in across the organization and ensuring alignment on strategic initiatives.

Build software designed for scalability, supporting large user bases and high-throughput systems.

Mentor and support other engineers, fostering growth, knowledge sharing, and a collaborative culture within the organization.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

GoDistributed systemsComputer networkingRustCJavaC++Startup experienceMentoring

Required

5+ years of experience writing high-quality production software in Go or languages like Rust, C, Java, or C++.

Experience working on distributed systems at scale and possess depth in computer networking.

Comfortable navigating ambiguity, making trade-offs to deliver features today without compromising long-term quality, and driving innovation.

Thrive in a collaborative, fully remote, distributed team environment and have experience working asynchronously.

Ability to build alignment across stakeholders and collaborate cross-functionally at a senior level while fostering growth and opportunities for colleagues.

Passionate about mentoring, supporting junior engineers, and contributing to a culture of continuous learning and improvement.

Recognize that diversity in thought and background strengthens teams and actively support an inclusive culture.

Learn from mistakes, adapt quickly, and maintain a forward-focused mindset.

Experience working in a startup environment.

All candidates must be US-based, and legally authorized to work in the United States.