11:11 Systems · 8 hours ago
Senior Software Engineer - ServiceNow Development
Florida, United States
Full-time
Remote
Senior Level
5+ years exp
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Responsibilities
Work with functional team, stakeholders, and clients to implement ServiceNow applications such as ITSM, CSM, and build customized applications using ServiceNow AppEngine
Develop scoped applications that will utilize all the ServiceNow's platform functionality
Create and maintain API and data integrations between ServiceNow and other services
Design comprehensive solutions on the ServiceNow platform that meets business needs while adhering to best practices. Evaluate and recommend enhancements to existing processes and workflows
Assist in the consolidation of legacy systems and tools into ServiceNow
Build and maintain strong relationships with key stakeholders, including business leaders, IT teams, and end-users
Collaborate with business units to understand their strategic goals and identify opportunities for leveraging ServiceNow capabilities to drive efficiency and innovation
Analyze industry trends and emerging technologies to develop forward-thinking strategies that align with organizational objectives. Contribute to the long-term vision for ServiceNow within the organization
Work closely with various teams, including IT, operations, and finance, to ensure seamless integration of solutions. Facilitate workshops and brainstorming sessions to foster collaboration and idea generation
Provide technical leadership and mentoring, perform peer code reviews, and advocate for ServiceNow best practices to be followed
Evaluate and recommend tools, technologies, and processes to ensure the highest quality product platform
Work closely with the support team in managing escalations and providing timely and quality production support to our business users
Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values
Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies
Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements
Additional duties as assigned.
Qualification
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Required
Bachelor’s degree in computer science or related field of study, or equivalent work experience
5+ years of experience designing, developing, implementing, configuring, and customizing solutions in ServiceNow in an enterprise environment
Experience in building and managing relationships with Stakeholders and business user groups
Experience with multiple ServiceNow modules, ITSM and CSM a plus
Experience with Incident Management, Change Management, Catalog Request, Knowledge Management, Service Portal
Excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4)
Experience in Custom Application Development using ServiceNow
Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub
Expertise in ServiceNow Scripting - Business rules, Script Includes, Client Scripts, JavaScript, etc
Experience with ServiceNow forms, fields, views, lists, UI policy and actions, and client and server scripts
Experience with flow designer, workflows, and low / no code
Experience building dashboards and reports
Experience with App Engine
Proficient in web-based development languages (JavaScript, HTML, CSS, AJAX, HTTP, XML)
Experience with Scrum methodology and Agile practices
Strong strategic thinking, project management, time management, and problem-solving skills
Strong Written and Verbal Communication, documentation, and organization skills
Positive outlook, can-do attitude and able to work using their own initiative
Must be legally eligible to work in assigned region without visa sponsorship
Preferred
ServiceNow Certified Systems Administrator (CSA), highly desirable
ServiceNow Certified Application Developer (CAD), highly desirable
ServiceNow CIS - ITSM, highly desirable
ServiceNow CIS - CSM, highly desirable
Experience with UI Builder, a plus
ITIL Foundations, a plus
Benefits
401k Plan with Company Match
Healthcare, vision and dental Insurance Plan
Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Paid Vacation & Holidays
Leaves – primary care and new parent leave, maternity leave
Wellness Program
Company
11:11 Systems
11:11 Systems is creating a new model delivering the power of ''Everything Connected'' in connectivity, cloud, and security solutions.
1,001-5,000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Tiger Infrastructure Partners
2021-09-22Private Equity· undefined
Leadership Team
Brett Diamond
Chief Executive Officer
Keith Coker
Chief Operating Officer
Recent News
2024-06-03
2024-04-08
Company data provided by crunchbase
