Guidewire Software · 2 days ago
Senior Solution Architect
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Enterprise SoftwareInsurTech
Insider Connection @Guidewire Software
Responsibilities
Serve as the main point of contact for all customer technical and data related matters
Work with the Customer Management team to understand customers business objectives and develop new solutions to support their needs (reports, custom analytics, prototypes, etc.)
Work with customers and the product management team to ensure continuous product improvement
Ensure the timely and successful delivery of our solutions according to customer objectives
Help customers with questions about our platform and provide support
Continuously deliver training and enablement sessions to customers
Identify areas of improvement to expand and strengthen our relationships
Manage customer expectations and closely support challenging client requests or issue escalations as needed
Qualification
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Required
Bachelor’s Degree in Engineering or Computer Science or related technical field
5+ years experience in Software, IT, Security, Financial consulting or equivalent pre-sales/post-sales engineering experience
Excellent communication skills (written and verbal) with both non-technical and technical audiences
Strong experience with Data
MANDATORY - Familiarity with InsuranceSuite Cloud and self-managed, InsuranceNow, App Events, and the ability to implement and enhance existing Policy and Claims workflows. Integration Framework including AppEvents, WebHooks and Integration Gateway ClaimCenter and PolicyCenter functionality and APIs, including extensions
Able to design scalable, robust software architecture for each customer use case—with technical sequence and component diagrams—balancing trade-offs between performance, scalability, flexibility and maintainability
Full-stack comfort with Programming languages (Gosu, Java, Apache Camel, JavaScript, python), Expression languages (jsonPath, jmesPath), Databases (DynamoDB, Postgres, Oracle, SQL Server), Cloud services (AWS, Kafka, S3, SQS), Integration Framework including AppEvents, WebHooks and Integration Gateway, ClaimCenter and PolicyCenter functionality and APIs, including extensions, DataDog and error monitoring & handling, RESTful APIs Data Quality & Data Integration Analytics
Experience in Account Management / Technical Account Management
Tech Savvy. Must learn quick and adapt to the use of new tools
Preferred
Tableau, Power BI experience
Benefits
Health Insurance
Company
Guidewire Software
Guidewire Software provides core back-end systems software to the global property, casual and worker's compensation insurance industry.
H1B Sponsorship
Guidewire Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (51)
2022 (120)
2021 (116)
2020 (139)
Funding
Current Stage
Public CompanyTotal Funding
$24.75M2012-01-25IPO· nyse:GWRE
2008-03-28Series C· $0.75M
2007-09-20Series C· $24M
Recent News
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2024-04-17
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