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Company

northteq · 7 hours ago

Senior Solution Architect

United States

Full-time

Remote

Senior Level

$130K/yr - $165K/yr

5+ years exp

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FinanceInformation Technology

No H1B

Hiring Manager

Melissa Capps, SHRM - SCP, CLC

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Responsibilities

Software requirements gathering, software solutioning and acceptance criteria definition. This includes leading meetings and workshops with clients.

Software requirements, software solution documentation, acceptance criteria and user guide documentation.

Identify business process improvements including re-engineering processes to deliver greater effectiveness and efficiency.

Assess and project the impact of system changes on users and internal/external stakeholders.

Configure Salesforce and Northteq’s products.

Test software solutions.

Troubleshoot software issues and implement resolutions.

Work with others to drive complex issues to closure.

Liase and work with other internal groups such as engineering, product and support.

Train clients on software solutions.

Guide clients in implementation best practices and manage client expectations towards project goals and objectives.

Size work effort, identify task dependencies and create project schedules.

Train, mentor, guide and review the work of less experienced SA’s.

Contribute to the improvement of professional services process, methodology and templates.

Achieve billable targets.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesforceBusiness AnalysisSoftware ImplementationCustomer Service SkillsEquipment Finance ExperienceLeasing ExperienceCommercial Lending ExperienceNorthteq Products KnowledgeTime Management Skills

Required

Bachelor’s degree in business, computer science or system engineering.

Must be authorized to work in the United States.

Must understand the full software development life cycle.

Must display all of Northteq’s core values.

Excellent verbal and written communication skills.

Strong analytical, problem-solving and time management skills.

Ability to meet deadlines and communicate status appropriately and timely.

Ability to persuade and influence others on project and software options and approaches.

Ability to communicate effectively with technical and non-technical audiences of various levels at the client (executive, management, individual contributors).

Excellent customer service skills that build high levels of customer satisfaction.

Excellent analytical and decision-making skills.

Must have 5+ years’ experience in three of the following areas: Equipment finance, leasing or general commercial lending experience; Business analyst or consulting experience; Salesforce experience; Software implementation experience.