Senior Solution Manager @ Medable, Inc | Jobright.ai
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Medable, Inc · 6 hours ago

Senior Solution Manager

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Clinical TrialsHealth Care
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Responsibilities

Lead project implementations and product configurations for client accounts
Efficiently manage the design process, defining a solution which accurately aligns Medable’s software and capabilities with study scope
Demonstrate in-depth knowledge of Medable's software, technology, and processes to be able to guide a client to the best use of Medable's platform to meet their needs
Guide peers to develop study implementations aligned with Medable’s best practices and design standards
Collect and record study requirements, ensuring comprehensive and precise documentation of the design elements necessary to deliver the defined solution
Create and manage detailed project plans to ensure deliverables are complete on time
Establish and manage project timelines and objectives, driving them to timely completion
Proactively identify and addresses issues or risks
Develop and maintain strong customer relationships, and work to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction
Provide technical/product training and support and explain complex technical topics in an easy to understand way to non-technical audience
Prepare, report on, and distribute progress reports
Effectively prioritize own and workload of other team members, facilitating collaboration across multiple divisions within the company
Manage a well-defined project management process and champion ongoing improvement initiatives
Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
Contribute to continuous improvement efforts associated with process, documentation, systems & more
Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Clinical Trial DocumentationGCP/ICH GuidelinesProject ManagementEPROEDCMobile Healthcare SolutionsSmartsheetsJIRAGoogle DocsGoogle SheetsGoogle Slides

Required

Minimum of 8 years of related experience
Experience leading project implementations and product configurations to meet client requirements and ensure objectives, goals, and commitments are met
Working knowledge of GCP/ICH guidelines and the clinical development process
Ability to understand and interpret clinical trial documentation such as protocols, clinical data models and other eClinical data collection instruments
Demonstrates experience in interpretation of client requirements to prepare and document design specifications
Experience creating and managing project plans
Experience with clinical trial (ePRO, EDC, mobile) or healthcare software solutions
In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Adept at solving complicated technical problems and conversing with clients
Ability to effectively organize and manage multiple assignments with challenging timelines
Ability to adapt and adjust to changing priorities
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
Creative approach to problem-solving with the ability to focus on details while maintaining the 'big picture' view
Smartsheets or equivalent project management software
Google Docs, Sheets, and Slides or equivalent office software
JIRA or equivalent bug-tracking software
Bachelor’s degree, or the equivalent experience

Benefits

Comprehensive medical, dental, and vision insurance coverage
Carrot Fertility Program
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
Wellness program (Mental, Physical and Financial)
Peer-to-peer recognition program, celebrating achievements and milestones
Volunteer time off to support causes you care about

Company

Medable, Inc

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Medable's mission is to get effective therapies to patients faster.

H1B Sponsorship

Medable, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (3)
2022 (6)
2021 (4)

Funding

Current Stage
Late Stage
Total Funding
$506.64M
Key Investors
Sapphire VenturesGSR VenturesHealthX Ventures
2021-10-26Series D· $304M
2021-04-15Series C· $78M
2020-11-19Series C· $91M

Leadership Team

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Michelle Longmire
Co-Founder & CEO
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Fernando Waigandt
Co-Founder, Director of Mobile Development
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Company data provided by crunchbase
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