LivePerson · 3 days ago
Senior Solutions Consultant
Remote - Texas
Full-time
Remote
Mid, Senior Level
$115K/yr - $145K/yr
5+ years exp
Maximize your interview chancesArtificial Intelligence (AI)Business Intelligence
Insider Connection @LivePerson
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Responsibilities
Provide Strategic Consulting: Be a subject matter expert and thought leader to help transform current and prospective customers. Deliver workshops, develop roadmaps, and present readbacks that address key business outcomes.
Support Partner Sales: Collaborate closely with partners to drive sales efforts, ensuring alignment with LivePerson’s solutions, and take ownership of the partner relationship.
Architect and Deliver Demonstrations: Build and deliver sophisticated demos around LivePerson's core platforms, including Conversational Cloud, Conversational AI, Voice AI, and Conversational Analytics, along with key partner technologies.
Develop Sales Strategies: Partner with sales teams to strategize on winning opportunities, architecting new and custom solutions to showcase product integration into customer infrastructures.
Provide Technical Expertise: Offer technical and industry expertise across various business units within LivePerson, including R&D, Marketing, and Partner Relations.
Competitive Intelligence: Understand and relay information about competitors, adhering to ethical guidelines.
Proposal Development: Collaborate on responses to RFPs, RFIs, RFTs, etc., and occasionally mentor new team members in Solution Consulting.
Educational Support: Train Sales and Delivery teams on solutions and support customer conferences as a demo runner or speaker.
Qualification
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Required
Minimum 5 years in Solution Consulting/Pre-Sales Engineering with a track record in large enterprise deals.
A BA or BS Degree in Computer Science, Engineering, Mathematics, AI, or related fields.
Self-taught and boot camp experiences are also valued.
Proficiency in IVR technologies, HTML, JavaScript, CSS, API concepts, UML diagramming, Agile development workflows, Conversational AI, and cloud infrastructure.
Exceptional public speaking and written communication abilities.
Strong general tech skills, familiarity with OS, office suites, video/photo editing software, and the latest tech developments.
Preferred
Product Management experience is a plus.
Experience with web, martech, mobile apps, contact centers, voice technology, and AI technologies is preferred.
GCP or AWS certification is a plus.
Benefits
Medical, dental, and vision insurance and wellbeing resources and programs
Public holidays and discretionary PTO package for flexible days off with manager approval
401K, ESPP, Basic life and AD&D insurance, long-term and short-term disability
Parental leave, maternity support, fertility services
Tuition reimbursement and access to internal professional development resources
24/7 access to professional counselors, voluntary insurance coverage, exclusive perks and discounts
Company
LivePerson
LivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customers.
1001-5000 employees
H1B Sponsorship
LivePerson has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (24)
2022 (61)
2021 (68)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$143.9MKey Investors
Lynrock Lake LPDellDawntreader Ventures
2024-05-13Post Ipo Debt· $100M
2012-06-28Post Ipo Equity· $2.3M
2000-04-07IPO
Leadership Team
John Collins
Interim Chief Executive Officer
John Sabino
CEO
Recent News
2024-12-03
2024-12-03
2024-12-03
Company data provided by crunchbase
