132 applicants

Company

Jack Henry · 8 hours ago

Senior SQL Technical Support Representative: Financial Crimes

USA

Full-time

Remote

Senior Level

6+ years exp

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Responsibilities

Monitors daily extract, transform, and data load processes for customers

Works to resolve issues promptly to ensure data accuracy and completeness

Provides troubleshooting and issue resolution via case or phone according to service level standards

Collaborates with internal Jack Henry partners and customers to resolve issues

Adheres to documented departmental and corporate standards

May perform other job duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SQLAzureTechnical SupportAzure Data FactorySQL Server Integration ServicesData AnalysisBanking Data ExperienceFraud Compliance ExperienceNetwork TroubleshootingTime Management Skills

Required

6 years of experience in a technical support role

4 years of experience writing queries for research in SQL Server or PostgreSQL

Experience working with bank or financial data and data relationships

2 years of experience with Azure including Azure Data Factory or SQL Server Integration Services or other similar cloud technologies

Experience researching, analyzing, and resolving complex problems

Excellent communication, customer interaction, organizational, and time management skills

Ability to serve in an after-hours on-call rotation

Preferred

Experience working in fraud or AML compliance within a financial institution

Bachelor's degree in a technical discipline

Experience with network troubleshooting

Company

Jack Henry

Glassdoor

3.8

Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health.

Founded in 1976

Monett, Missouri, USA

5,001-10,000 employees