45 applicants
Confidential · 3 days ago
Senior System Administrator
New York, United States
Contract
Onsite
Senior Level
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Hiring Manager
Sean Britton
Insider Connection @Confidential
Responsibilities
Provide Wintel support for the FIS hosted client systems.
Support escalations from engineers for day to day and projects.
Serve as the subject matter expert of customer environments.
Windows Server 2016+ Operating System Administration.
Advanced knowledge of Windows 10+ OS Desktop administration.
Manage and maintain customer server environments in hosted, on-premise, and cloud native environments.
Manage and maintain Citrix Virtual Apps and Desktops as front end supporting applications such as Workspace.
Knowledge of MFA methodologies.
Knowledge of VMware for support of servers and server builds.
Assist with audit and vulnerability remediations for workstation and server environments as needed.
Proactive maintenance of the client systems supported.
Expand platforms as necessary and refine processes for better environment performance.
M365 Support and Administration preferred.
Microsoft Intune Administration (including auto-pilot) preferred.
Qualification
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Required
Strong analytical troubleshooting skills to identify issues that could cross multiple business areas/teams and technologies
Expert in independent and collaborative troubleshooting, critical thinking, and the ability to know when to escalate
Proven experience performing systems engineering and administration of end user systems
Experience with VMWare and virtualization skills
Experience with PowerShell scripting to manage hosted infrastructure
Experience with server hardware, for example Hypervisor or ESXI server builds
Experience with MS server 2012, 2016, and 2019 operating systems
Experience with Active Directory management and maintenance
Experience with Exchange administration (user and mailbox creations)
TCP/IP, network monitoring and tools and technical writing principles and practices
Strong sense of customer focus, ownership, urgency, and drive
Understanding of SSL, Internet (SMTP, LDAP, DNS), TLS, and other networking protocols
Experience with installing, deploying and supporting multi-tier applications
Professional and responsible attitude with the ability to work without supervision
Proven experience working within SLA’s, change management processes, and an ITIL v3/v4 framework
Excellent communication (verbal and written), follow-up skills, and paying strong attention to detail
Deep understanding of change management process
Understanding of how to do an application deployment via the use of BigFix, SCCM, or similar toolset
Ability to participate in on-call rotation schedule
Preferred
M365 Support and Administration preferred
Microsoft Intune Administration (including auto-pilot) preferred
Azure Foundations Certification or above
M365 Administration Certification
CCNA
Other Support Tools Experience a plus: SCCM, WDS, WVD, iBoss, Crowdstrike, IIS, BigFix, ServiceNow, McAfee, etc.
Company
Confidential
Confidential is an IT services and IT consulting company that helps organizations grow.
Founded in 2018
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Waseem Abu Dawod
CEO
E
Edwin Xiao
Chief Revenue Officer
Company data provided by crunchbase
