Microsoft · 6 hours ago
Senior Technical Program Manager
Redmond, WA
Full-time
Remote
Mid, Senior Level
$117K/yr - $229K/yr
4+ years exp
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Responsibilities
Analyzes complex opportunities and gaps in multiple feature areas.
Leads customer engagements to understand experiences and conducts market research.
Integrates data on product usage to identify patterns and build plans.
Coaches teams to develop problem statements and hypotheses.
Owns experiments to inform decisions and aligns stakeholders with Microsoft’s strategy.
Defines solutions and roadmaps across various features.
Partners with Engineering to design architecture and solutions for technical needs across features.
Proposes design documents, selects best options, and collaborates with architects to develop architecture.
Defines program goals for multiple feature areas, prioritizes deliverables, and manages risks based on data.
Defines success criteria and performance metrics, ensures telemetry development, and understands return on investment to present to stakeholders.
Drive orchestration for feature areas in large cross-functional projects with internal teams and external partners.
Collaborate with engineering to prioritize and deliver roadmaps, answering technical questions.
Coordinate and communicate project schedules, track dependencies, identify risks, and adjust as needed.
Oversee governance programs to meet performance standards.
Validate outcomes, improve quality, and write test cases to enhance code quality.
Monitor and adjust plans based on OKRs and KPIs.
Lead teams to collect performance metrics, monitor progress, and derive insights to improve features.
Utilize customer feedback to develop insights on product performance and share with partners.
Drive customer support experience, provide documentation, and track live-site incidents.
Act as a technical advisor and engage with customers to get feedback.
Collaborate on live-site improvements and support process enhancements.
Qualification
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Required
Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development + OR equivalent experience.
2+ years' experience managing cross-functional and/or cross-team projects.
4+ years' experience in any Infrastructure (design, engineering, fulfillment OR operations) deployment.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Preferred
Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development + OR equivalent experience.
6+ years experience managing cross-functional and/or cross-team projects.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (5862)
2022 (11005)
2021 (8174)
2020 (6856)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Clare Barclay
Chief Executive Officer, Microsoft UK
Helene Barnekow
CEO Microsoft Sweden
Recent News
2024-12-17
2024-12-17
2024-12-17
Company data provided by crunchbase
