ServiceTitan · 14 hours ago
Senior Technical Program Manager
United States
Full-time
Remote
Senior Level
$115K/yr - $165K/yr
7+ years exp
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Responsibilities
Drive multiple simultaneous projects from start to finish and deliver value to our end customers
Develop new programs to support the strategic direction of the organization
Establish and track Program success metrics
Create and manage long-term goals
Develop a budget and plan for the program
Develop an evaluation method to assess program strengths and identify areas for improvement
Manage a program team with a diverse array of talents and responsibilities
Ensure goals are met in areas including customer satisfaction, quality and team member performance
Establish communication structure and facilitate program communication.
Produce accurate and timely reporting of program status throughout its life cycle
Identify, communicate and mitigate Program risks
Ensure management and leadership have visibility into status, resourcing needs, shifts in delivery timelines and escalations for program
Demonstrate stellar stakeholder management and executive presentation skills
Create and enforce cross-functional accountability across all business and technical groups & levels using soft and hard levers
Collaborate with colleagues within our Technical PMO and across all other functions
Use a variety of tools like JIRA, Confluence and Google Apps
Lead and inspire your team and contribute to our company culture
Qualification
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Required
7+ years of experience working as a technical project manager or program manager, leading medium to large software development projects
Project management, Agile development, process improvement/quality certifications are (e.g. PMP, CSM, Lean or Six Sigma)
You have direct experience using Agile methodologies for managing projects and coaching teams
Bachelor’s degree in Engineering, Business, Information Systems, Computer Science or equivalent.
Self-motivated: You have superior organizational skills, integrity and great follow-through on tasks. You don't get overwhelmed easily.
Persistent: When you take something on, you don't drop it, you are slightly obsessive about grinding away at issues.
Communicative: Your team is always informed and on the same page of what's happening when.
Fun: You're a person who can talk to anyone; you're flexible, fearless, and excited to help build something great.
Pragmatic: You understand the benefits and downfalls of Agile, and other methodologies, you know what to apply for each situation.
Positive: You bring a positive attitude to the table and you know how to motivate your team to stay positive during challenging situations.
Intuitive: You have a great intuition that helps you make decisions and know the right next steps to solve challenging problems.
Data-driven: You can collect the data you need to make informed decisions quickly.
Scrappy: You have an innate and entrepreneurial drive to get things done in a fast-moving environment where things can and often do change rapidly, priorities compete, and you may not always have all of the details up front.
A team player: You're willing to help out wherever needed.
Intellectually Curious: You love learning new technologies, understanding important details and you ask questions to dig deeper.
Benefits
Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company
ServiceTitan
ServiceTitan is a service management software that helps home service businesses generate more leads and close more sales.
1,001-5,000 employees
H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (21)
2022 (79)
2021 (73)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
$1.46BKey Investors
Thoma BravoIndex VenturesBattery Ventures
2022-11-10Series H· $365M
2021-06-30Series G· $200M
2021-03-26Series F· $500M
Leadership Team
Ara Mahdessian
Co-Founder and Chief Executive Officer
Vahe Kuzoyan
President and Co-Founder
Recent News
Crunchbase News
2024-11-18
2024-05-24
2024-05-04
Company data provided by crunchbase
