The Cervantes Group · 2 hours ago

Senior Technical Program Manager

United States

Full-time

Remote

Senior Level

6+ years exp

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Information Technology

Hiring Manager

Mabel Lares

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Responsibilities

Execute payment strategies in conjunction with the Head of Transaction Banking Product Management, payments partners in the CBB/Digital, Commercial and CIB Lines of Business, as well as functional partners including IT, Operations, Marketing, Risk, Compliance and strategic third party providers (such as PagoNxt).

Develop product specifications and business requirements for new products to deliver the strategic product roadmap, with initial focus on real-time payments (RTP).

Manage the implementation and launch of RTP and FedNow to support US market clients.

Understand and actively manage the risks associated with instant payments products.

Actively manage the P&L of instant payments products, ensuring full visibility to costs and ROI.

Understand deeply how end users/customers use individual products, and how products deliver value for them in addition to the capabilities of our bank and non-bank competitors, and deliver product strategies that position us favorably in the market.

Work with Marketing partners to build effective market launch / go-to-market programs.

Build strong relationships with client-facing teams to ensure they fully understand the value of our payments products and how to position them with client.

Leverage data analysis and market intelligence to bring new ideas forward and align closely with Client Service & Onboarding to build and maintain a strong client experience.

Explore other emerging payments opportunities, including services leveraging blockchain and/or digital assets and near-term, innovative approaches as interim solutions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Real-time Payments (RTP)FedNowPayments technologyProgram managementAgile methodologyWaterfall methodologyProject Management Office governanceBlockchain technologiesPMP certificationScrum Master certificationSAFe certificationBilingual (English/Spanish)Data analysisClient relationship management

Required

Bachelor’s Degree is required

6+ years’ formal program management experience within payments technology (e.g. online channels, Transaction Banking/Payments, mobile payments, etc.)

Experience working on teams in a hybrid Agile/Waterfall delivery approach

Solid understanding of Project Management Office governance procedures within IT and technical project environments (systems integrations, digitalization, automation and/or cloud computing)

Must understand Real-time Payments (RTP) and FedNow requirements, operating rules, and format specifications