MHC · 2 days ago
Senior Title Administration Specialist
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CRMInformation Technology
Insider Connection @MHC
Responsibilities
Direct the process of all incoming and outgoing titles for MHC Financial Services.
Support title completion on outside funded brokerage deals.
Ensure that title corrections, title work for all Transfer of Interest loan requests, and title and insurance follow-up is completed in accordance with MHC policies and procedures.
Maintain DDI’s system to keep it updated daily. Communicate directly with DDI to complete the titling process in a timely manner.
Maintain accurate records in Aspire reflecting the current title status and all ELT title states and updates new ELT title states when they become mandatory.
File all Kansas Notice of Security Interest and UCC Filings and all Missouri Notice of liens from out-of-state dealerships.
Ensure all repo titles are processed and/or obtained in a timely manner.
Answer phones and reply to emails in the Customer Services phone and email queue. Assist customers by answering questions, providing documentation, and processing payments.
Prepare and submit routine and ad hoc management reports.
Perform other duties as assigned by supervisor.
Qualification
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Required
Five to eight years of industry-related or other credit/finance experience required with two to three years of supervisory experience.
Requires strong oral and written communication skills.
Requires proven project management and decision-making skills.
Must have the ability to train others.
Must have a strong customer service orientation.
Requires functional knowledge of computer software (i.e., Word, Excel, and Lotus). Internet knowledge would be an asset.
Benefits
Medical, Dental and Prescription Insurance
Disability and Life Insurance
Paid Time Off program
401k and Profit Sharing with Employer Match
Flexible Spending Account
Internal Promotion Opportunities
Tuition Reimbursement Program
On the Job Training
Company
MHC
MHC enables organizations to tackle digital transformation with speed and confidence using our solutions to automate the creation, capture, and distribution of documents and communications across core business processes.