Allstate · 2 days ago

Senior Underwriter Quality & Education Specialist

Scotia, CA

Full-time

Onsite

Senior Level

5+ years exp

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Responsibilities

Utilize data resources to target compliance risks and perform policy level auditing.

Prepare underwriting action plans for premium recovery and/or termination based on policy level audits.

Create and maintain tracking, provide reports for stakeholders, and recommend quality review programs.

Identify trends, analyze causes, communicate results, and recommend training opportunities.

Assure proper execution and regulatory compliance of product and risk management practices.

Communicate effectively with other functional departments, identify gaps for continuous improvement, and collaborate with peers and subject matter experts.

Conduct various aspects of national underwriting training, work with subject matter experts, and enhance the agent experience.

Develop, implement, and maintain a personal development plan to deliver high-level business plan results.

Qualification

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P & C UnderwritingCIP DesignationTrend AnalysisAdult LearningRisk ManagementUnderwriting RulesTraining DevelopmentEngaging Content CreationFeedback EvaluationSubject Matter Expert CollaborationNational Underwriting TrainingLearning DesignBusiness PartnershipAgent TrainingPerformance MetricsProblem-solvingAnalytical thinking

Required

5 years extensive P & C underwriting experience (minimum)

CIP designation (or actively pursuing)

Experience in trend analysis an asset

Some knowledge of Adult Learning, design & delivery is an asset

Risk management & risk mitigation understanding, essential

Strong knowledge of Allstate Underwriting Rules, Auto & Property Products on a National scale

Create engaging learning activities and compelling course content that enhances retention and application of learning; inclusive of formal evaluation and feedback

Conduct various aspects of national underwriting training which involves system, product, regulatory, rate and rule changes etc

Work with subject matter experts, other Business Units & Partners, and tap into relevant resources in the build, design, and delivery of learning

Partner with Allstate Brand, provide New Agent Risk Management & Underwriting Training

Enhance the Agent experience and business results, be the feedback loop in support of interpretation, understanding, and adoption and application of underwriting rules, and Best Practices

Developing, implementing and maintaining a personal development plan with stratum appropriate deliverables to deliver the highest-level business plan results and performance metrics