Demandbase · 1 week ago

Senior User Experience Researcher

United States

Full-time

Hybrid

Senior Level

$140K/yr - $175K/yr

5+ years exp

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Hiring Manager

Edwin Miraflor⁢⁢⁢⁢⁢𝅷𝅷𝅷𝅷

Insider Connection @Demandbase

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Scoping, leading and executing mixed-method studies (including interviews, participatory design, concept validation, usability testing, and surveys) for both foundational and tactical projects

Driving the Critical User Journey (CUJ) framework to align company goals against product features in a measurable way and identify key usability needs

Managing and innovating on the Demandbase Research Panel and all aspects of recruiting

Guiding and educating Product Designers, Product Managers, Engineers and other stakeholders in creating actionable research questions

Analyzing and presenting research findings to stakeholders and across the company in a way that inspires action

Advocating for and driving rigor and creativity in best-practice research processes

Collaborating with other internal teams and programs (Support, Customer Success, Voice-of-the-Customer, etc) to leverage their customer insights

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User experience researchQualitative researchQuantitative researchUser-centered designLean uxAgileProblem-solvingCommunicationTeamworkQuantitative KnowledgeStatistical SkillsPresentation SkillsFacilitation Skills