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Company

MetLife · 11 hours ago

Senior UX Designer

United States

Full-time

Remote

Senior Level

$82K/yr - $135K/yr

5+ years exp

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Responsibilities

Collaborate with product, tech and other designers to balance customer needs and business requirements to ensure we’re delivering customer-centered experiences.

Design transactional user experiences from information architecture through brand-compliant production-ready prototypes.

Devise scalable solutions, the components of which can become part of the MetLife global design system.

Iterate designs from early user flows through progressively higher fidelity deliverables, working with cross-functional teams to vet approach and feasibility as you go.

Design UI components leveraging the MetLife design system.

Create clickable prototypes to test design assumptions and hypotheses.

Oversee usability testing to validate design decisions.

Create production-ready design assets for handoff to UI developers.

Perform design quality assurance during development.

Ensure that designs and code are accessible to all users.

Uses data and customer feedback to measure the effectiveness of designs and pivot as needed.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

User Experience DesignResponsive Web DesignMobile Application DesignLean UXAgile MethodsUser ResearchWireframingClickable PrototypesUsability TestingInteraction DesignInformation ArchitectureVisual DesignAdobe XDFigmaDesign SystemsHTMLCSSJavaScriptService DesignDesign Portfolio

Required

5+ years' experience designing responsive websites and mobile applications for complex, multi-dimensional programs.

Design portfolio submission required

Experience working with Lean UX and Agile methods.

Highly skilled in user experience fundamentals, such as research, wire framing, creating clickable prototypes, usability testing.

Strong experience in user interface design, interaction design, information architecture, visual design.

Experience rooting out alternative scenarios from provided requirements, seeing where customers might need extra support or errors might occur.

A team player who collaborates well with multi-disciplined teams, skilled at giving and receiving design critique and able to be self-directed. Willing to take ownership of the assigned work.

Experience successfully partnering and building alignment with product managers, developers, business analysts, content strategists, design researchers and other designers to arrive at optimal solutions.

Strong communication skills with ability to articulate and optimize design based on the value to the user and the business.

Experience thinking about customer experiences end-to-end and across communications channels.

Comfortable working with established design systems, while also being able to contribute to them.

Proficiency with Adobe XD and Figma.

Ability to navigate complexity and make sense of ambiguity.

Ability to manage competing priorities and timelines.

Ability to take direction and work in a team environment, while also owning initiatives.

Experience working in a company with a strong brand presence, and either developing a design system or working successfully within one.

High School diploma or equivalent required. Bachelors degree preferred.