Global Channel Management, Inc. ยท 5 days ago
Senior UX Research Architect
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Responsibilities
Work closely with UX and Product leaders to plan and execute research using various methodologies.
Transform research findings into actionable insights to guide product and design decisions.
Develop a deep understanding of customer needs and behaviors to foster a customer-centric approach.
Utilize digital experience metrics to drive design strategy and optimization.
Collaborate with different teams to align research activities with overarching strategy and business goals.
Advocate for best practices in user research to enhance product development processes.
Qualification
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Required
Must be located within a 2-hour radius of our hubs in Chicago, New York, Baltimore, Philadelphia, Charlotte, Dallas, Wilmington, or Evansville, IN.
Expertise in conducting and synthesizing research, and presenting insights with clarity and enthusiasm.
Strong familiarity with UX best practices, human-centered design, and design thinking.
Excellent communication skills to collaborate effectively with diverse stakeholders.
Ability to thrive in a fast-paced environment and adapt quickly to changing needs.
Preferred
Prior experience with Financial Services/FinTech is preferred.
Proven track record of navigating complex Enterprise organizations.