Varo Bank · 1 day ago
Senior UX Researcher
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Responsibilities
Spend 1-2 weeks getting up to speed on all aspects of UXR at Varo, and from there…
Own all aspects of the research process, from planning, to execution, to operations
Run mixed-methods research to understand our customers’ context, needs, and behaviors
Conduct evaluative research to investigate ideas, early concepts, and assumptions
Create methodologically appropriate research plans for each research need
Work closely with Design, Product, and Marketing teams to identify and prioritize research opportunities that will help inform Varo’s product roadmap
Advocate for research where you see untapped opportunities
Collaborate with a variety of stakeholders and bring them along in the execution of your research
Present research findings through written reports and in-person presentations
Provide support and guidance to other teams interested in conducting their own research
Identify opportunities to optimize research ops at Varo
Qualification
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Required
4+ years of experience as a UX Researcher leader with both generative and evaluative research
Proven ability to drive a research agenda with minimal supervision
Track record of delivering customer/business impact through your research
Strong knowledge and experience with a variety of research methodologies
Professional experience with, and passion for, consumer finance
Ability to manage a variety of cross-functional stakeholders while finding the right balance between research rigor and business needs/constraints
Ability to very quickly adapt and integrate into new environments
Company
Varo Bank
Varo is an entirely new kind of bank. All digital, mission driven, FDIC insured and designed for the way our customers live their lives.
Funding
Current Stage
Late StageRecent News
2024-01-24
2023-12-23
2023-09-13
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