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Company

Chartis · 21 hours ago

Senior Vice President, Health Plan & Payer Services Practice Lead

United States

Full-time

Remote

Lead/Staff

$260K/yr - $275K/yr

15+ years exp

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ConsultingHealth Care

Growth Opportunities

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Responsibilities

Develop trusted advisor relationships with clients and prospects

Position the firm to our advantage in engagement conversations

Confidently lead and collaborate with clients to understand their business objectives

Manage project teams to deliver successful client deliverables

Ensure client satisfaction with quality work that is on time and on budget

Leverage internal and external strategic communications to help companies evolve and navigate marketplace challenges

Lead and manage client teams to build strategies and programs for clients

Assemble the right team for client projects, assess team member skills/contribution and coach individuals and teams as needed to assure positive client experience

Manage project fiscal outcomes through hands-on oversight of budget and team productivity within context of pricing

Identify client service (growth) avenues based on the market environment

Drive the growth of the practice through relationships with buyers, outbound engagement with health plans and payers, networking, speaking engagements, and thought leadership

Represent the firm and the Health Plan & Payer Services Practice at networking events and conferences in order to raise firm brand awareness, identify complementary partners, and develop pipeline

Leverage your professional network to create pipeline for the Health Plan & Payer Services Practice, work in partnership with practice and firm leadership to identify and pursue new business opportunities

Manage an ongoing set of prospective client targets and engage them in key offerings pertinent to their business or investment portfolio

Collaborate with the business development team to develop proposals, pitch, and win new business

Ensure clients are aware of our full set of high-value services where appropriate

Participate in and contribute ideas for firm thought leadership activities

Stay abreast of the latest trends and developments in the payer sector

Leverage your deep industry expertise to provide strategic guidance to clients and develop thought leadership content, including whitepapers, articles, and presentations

Model and teach best practices in key client and project management

Actively participate in appropriate firm management meetings and/or discussions

Accomplish billable goals and help ensure your direct reports do as well

Contribute ideas for Jarrard University, the firm’s professional development program, based on growth and development needs of your team

Demonstrate and support Jarrard’s Mission, Vision and Values

Lead teams of communications professionals, providing mentorship, guidance, and support

Foster a collaborative work environment, promote professional growth, and ensure the team consistently delivers high-quality work within established budgets and timelines

Mentor the colleagues who report to you, guide career development using our talent development platform, dedicated team, and resources as the foundation

Actively help the firm recruit and retain the best colleagues

Participate in professional development and encourage the participation of people who report to you

Qualification

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Health Plan ExperienceStrategic CommunicationsP&L ManagementProject ManagementPublic RelationsClient Relationship ManagementNetworking Skills

Required

Bachelor’s degree in Business, Communications, Public Relations, Marketing, or a related field

Minimum of 15 years of experience in strategic communications, public relations, public affairs, government affairs or related roles

Direct payer or health plan experience is necessary as our clients value our dedication to healthcare with no learning curve on the industry overall

Experience leading teams and managing projects

Experience managing a P&L and/or delivering work within a defined budget

Effective written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner, with writing samples and assignments requested

Demonstrate problem-solving, critical thinking, and decision-making abilities

Ability to build and maintain strong client relationships, with a focus on client satisfaction and business growth

Demonstrated leadership and management experience, including leading teams and driving results in a fast-paced and deadline-driven environment

Open to occasional firm gatherings, industry conferences, and client projects travel

Preferred

A Master’s degree preferred

Agency or relevant consulting background experience will be helpful as you navigate the art of client service, competing priorities and team collaboration