Chartis · 11 hours ago
Senior Vice President, Health Plan & Payer Services Practice Lead
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Responsibilities
Develop trusted advisor relationships with clients and prospects
Position the firm to our advantage in engagement conversations
Confidently lead and collaborate with clients to understand their business objectives
Manage project teams to deliver successful client deliverables
Ensure client satisfaction with quality work that is on time and on budget
Leverage internal and external strategic communications to help companies evolve and navigate marketplace challenges
Lead and manage client teams to build strategies and programs for clients
Assemble the right team for client projects, assess team member skills/contributions and coach individuals and teams as needed to assure a positive client experience
Manage project fiscal outcomes through hands-on oversight of budget and team productivity within context of pricing
Identify client service (growth) avenues based on the market environment
Drive the growth of the practice through relationships with buyers, outbound engagement with health plans and payers, networking, speaking engagements, and thought leadership
Represent the firm and the Health Plan & Payer Services Practice at networking events and conferences to raise firm brand awareness, identify complementary partners, and develop pipeline
Leverage your professional network to create a pipeline for the Health Plan & Payer Services Practice, work in partnership with practice and firm leadership to identify and pursue new business opportunities
Manage an ongoing set of prospective client targets and engage them in key offerings pertinent to their business or investment portfolio
Collaborate with the business development team to develop proposals, pitch, and win new business
Ensure clients are aware of our full set of high-value services where appropriate
Participate in and contribute ideas for firm thought leadership activities
Stay abreast of the latest trends and developments in the payer sector
Leverage your deep industry expertise to provide strategic guidance to clients and develop thought leadership content, including whitepapers, articles, and presentations
Model and teach best practices in key client and project management
Actively participate in appropriate firm management meetings and/or discussions
Accomplish billable goals and help ensure your direct reports do as well
Contribute ideas for Jarrard University, the firm’s professional development program, based on growth and development needs of your team
Demonstrate and support Jarrard’s Mission, Vision and Values
Lead teams of communications professionals, providing mentorship, guidance, and support
Foster a collaborative work environment, promote professional growth, and ensure the team consistently delivers high-quality work within established budgets and timelines
Mentor the colleagues who report to you, guide career development using our talent development platform, dedicated team, and resources as the foundation
Actively help the firm recruit and retain the best colleagues
Participate in professional development and encourage the participation of people who report to you
Qualification
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Required
Bachelor’s degree in Business, Communications, Public Relations, Marketing, or a related field
Minimum of 15 years of experience in strategic communications, public relations, public affairs, government affairs or related roles
Direct payer or health plan experience is necessary as our clients value our dedication to healthcare with no learning curve on the industry overall
Experience leading teams and managing projects
Experience managing a P&L and/or delivering work within a defined budget
Effective written and verbal communication skills, with the ability to articulate complex concepts in a clear and concise manner, with writing samples and assignments requested
Demonstrate problem-solving, critical thinking, and decision-making abilities
Ability to build and maintain strong client relationships, with a focus on client satisfaction and business growth
Demonstrated leadership and management experience, including leading teams and driving results in a fast-paced and deadline-driven environment
Open to occasional firm gatherings, industry conferences, and client project travel
Preferred
A Master’s degree preferred
Agency or relevant consulting background experience will be helpful as you navigate the art of client service, competing priorities and team collaboration
Benefits
Medical
Dental
Vision
HSA
FSA
Disability insurance
Life insurance
401(k) match
Paid time off
Wellness stipend
Additional voluntary benefits
Company
Chartis
The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
RLH Equity Partners
2024-08-14Private Equity· undefined
2024-08-14Acquired· undefined
2012-12-07Private Equity· undefined
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