48 applicants

Company

BigCommerce · 3 hours ago

Senior Zuora Administrator - Remote

US - Remote

Full-time

Remote

Mid, Senior Level

3+ years exp

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Business DevelopmentE-Commerce

H1B Sponsor Likely

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Responsibilities

Operate as the primary architectural lead on the Zuora billing and revenue systems

Manage all aspects of the Zuora system as well as integrations with other systems required by the billing process (e.g., Salesforce)

Create and manage the product catalog, revenue recognition rules, journal runs, and EOM reports

Manage Zuora development deployments from development environments to production

Complete bulk imports and exports of data

Maintain strong business relationships with stakeholders from accounting, financial operations, and billing

Work collaboratively with Business Applications teammates to implement best practices from across our application ecosystem

Develop and maintain strong security practices, access controls, and SOX compliance

Responsible for SOX compliance for Zuora, including the implementation and monitoring of internal controls, documentation of processes, periodic audits to ensure compliance with regulatory requirements, and providing necessary support during external audit reviews

Create and refine reports, dashboards, and processes to continuously monitor data quality and integrity

Participate in the integration testing and data validation process of Zuora with other enterprise systems, such as Salesforce

Keep abreast of new Zuora features and functionality, providing recommendations for process improvements

Proactively identify system enhancements and innovative solutions to optimize processes

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ZuoraSalesforceSOX complianceData analysisBilling process optimizationMicrosoft OfficeSQLZuora Administrator certificationAccounting principles (GAAP)

Required

Minimum Bachelor’s degree required

A trusted business partner who is sought out for your technical prowess

A track record of success operating independently at high levels of performance

3 - 5 years of experience with Zuora recurring billing software, including implementation and operational expertise

Experience with prevention and management of fraud, including chargebacks

Knowledge of best practices around billing support processes or other equivalent sophisticated billing systems across a larger organization, including billing process optimization, automation of manual processes, and adherence to best practices

Ability to troubleshoot and respond quickly and efficiently to billing system issues of varying complexity

Strong technical aptitude and ability to research and solve complex issues independently

Data-driven mindset with the ability to use Excel to analyze data (e.g., billing anomalies, custom reporting). Strong Excel knowledge is required

Proven ability to multi-task various duties and assignments while maintaining quality work

Proficiency in Microsoft Office, Google for Work applications and SQL

Superior communication skills, including the ability to communicate and discuss complex billing or system issues with non-technical staff

Strong interpersonal communication and customer service skills, working with billing system users and stakeholders

Ability to establish rapport with others and work well as part of a dynamic team

Preferred

Zuora Administrator certification

University-level accounting courses and knowledge of generally accepted accounting principles (GAAP)

Benefits

Health+Vision+Dental+Equity+Matching 401k

Company

BigCommerce

Glassdoor

4.0

BigCommerce is a SaaS provider for merchants running online businesses.

Founded in 2009

Austin, Texas, USA

1001-5000 employees

http://www.bigcommerce.com

H1B Sponsorship

BigCommerce has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (10)

2022 (23)

2021 (23)

2020 (19)