Convergint · 1 day ago

Service Account Executive

Renton, WA

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Generate new Customer Support Program service agreements (CSPs) through the acquisition of new accounts and growth of net new service agreements in existing accounts.

Develop Pipeline: Work with real decision makers to assess need, gain agreement on a business case, why we are uniquely qualified, and a decision time frame. Expected results: Pipeline is 3:1 over target.

Proposal Construction: Construct winning proposals. Expected Results: Proposals include the quote, business case and why we are uniquely qualified.

Presenting & Closing: Present proposals to the decision makers while managing objections related to timing, price, and competition. Expected Results: Final negotiations lead to go or no-go decisions timely.

Market Focus: Identify, prospect, and develop pipeline specific to assigned market(s) and/or geographies. Expected results: Pipeline reflects opportunities in assigned market(s).

Solution Focus: Identify and develop pipeline specific to assigned service solutions, including maintenance services, SAAS solutions, and managed services.

Collaborate with Subject Matter Experts: Collaborate with Account Executives to sell CSPs to existing accounts and new construction projects. Partner with service colleagues, subject matter experts, and service solution partners as needed to create and deliver winning proposals. Expected results: Business case and solution result in winning proposals.

Manage Accounts: Maintain and cultivate relationships with existing customer accounts. Expected results: Ensure high customer satisfaction while meeting revenue and profit targets.

Establish and Measure Market Awareness: Develop market awareness by engaging in networking activities, delivering impactful presentations, attending relevant industry events, and actively participating in industry associations. Expected results: Generate new pipeline opportunities.

Perform other duties and responsibilities as requested or required.

Qualification

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B2B salesFull sales cycleConsultative sellingLead generationProposal constructionCustomer relationship managementMarket awarenessMicrosoft Office