Tyto Athene, LLC · 1 day ago
Service Desk Support Specialist (ITSD)
El Segundo, CA
Full-time
Remote
Mid, Senior Level
$70K/yr - $85K/yr
8+ years exp
Maximize your interview chancesInformation Technology
No H1B
U.S. Citizen OnlySecurity Clearance Required
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Responsibilities
Provide first level contact and convey resolutions to customer issues.
Properly escalate unresolved queries to the next level of support.
Track, route and redirect problems to correct resources.
Update customer data and produce activity reports.
Walk customers through problem solving process.
Qualification
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Required
8 or more years of professional experience performing Network Eng support.
Bachelor's Degree in Computer Science, Cybersecurity, Software Engineering, STEM or IT from an accredited institution
US Citizen with an active Secret Clearance
Company
Tyto Athene, LLC
With over 50 years of experience providing mission-focused digital transformation, our team of experts offers a broad range of expertise in four major technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Dennis Kelly
Chief Executive Officer
Peter O'Donoghue
Chief Technology Officer
Recent News
2024-11-26
Technical.ly
2024-11-07
Company data provided by crunchbase
