Atlas Copco · 1 day ago
Service Manager, Compressor Technique - Pelham, AL
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Responsibilities
Control costs and maximize profit levels.
Strengthen customer relations by making routine visits to resolve issues, advice on service standards, sell service plans/products, including training, as required.
Oversee the daily operations of a team of experienced Service Technicians, providing leadership, development, support, and motivation for the team.
Plan and control the daily workload of the Service Technicians and provide technical support to the Service Technicians and customers.
Interview, hire, and provide orientation/training for new employees.
Oversee and improve the efficiency of daily administrative routines.
Visit customers and provide advice on service standards and sell service plans, products, and training.
Proactively identify, pursue, and resolve service issues.
Support the daily operations of Service Technicians by facilitating communications with technical support, sales/marketing, and the customer.
Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Communicate with the Service Coordinators to deal with scheduling issues.
Provide reports concerning WIP (work-in-process).
Maintain a safe working environment while enforcing safety procedures and compliance to Federal laws and regulations.
Arrange safety training for Service Technicians as mandated by regulatory agencies and customers.
Maintain documentation/certification records relevant to this training.
Perform other duties as assigned.
Qualification
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Required
5-7 years of directly relevant experience
High school diploma required
Must be self-directed and have excellent organizational, supervisory, interpersonal, verbal and written communication, and problem-solving skills
Knowledge of safety practices and procedures and OSHA regulatory compliance required
Must be proficient in Microsoft Office, including Word and Excel, as well as in IBM Lotus Notes applications
Some travel required
Must have a valid driver’s license
Preferred
Two or four-year technical college degree preferred or an equivalent combination of education and experience
Experience within the Atlas Copco Group
Benefits
Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
Health insurance/ Dental insurance/ Vision insurance
Paid time off
Life & Disability insurance
Company
Atlas Copco
Atlas Copco manufactures industrial tools and equipment.
Funding
Current Stage
Late StageLeadership Team
E
Eduard Franckel
Founder
Recent News
2024-12-10
2024-12-09
Company data provided by crunchbase